About The Position

The Research Participant Engagement Specialist supports recruitment and scheduling for the growing research program at Boys Town National Research Hospital (BTNRH). The role works with laboratory directors, the Recruitment Coordinator, and the Community Engagement Coordinator to recruit participants through phone, email, text, in-person events, and social media. It supports research involving a range of populations, including children and adults who are hard of hearing, children with language delay, and individuals with Down syndrome. The specialist tracks study recruitment progress, screens prospective participants, coordinates laboratory schedules and research visits, arranges participant travel, and supports the participant registry and related applications. The role may administer informed consent and prepare Institutional Review Board submissions for the Participant Core. It also contributes to community relationships and outreach. Evening and weekend availability is required for select pre-scheduled community events. The position is relatively sedentary in a normal office administrative environment, with minimal exposure to physical risks. It uses standard office equipment, including a computer or laptop, monitor, keyboard, and general workstation setup.

Requirements

  • Bachelor's degree or an equivalent combination of education and experience.
  • Collaborative Institutional Training Initiative (CITI) certification within 30 days of transfer or hire.
  • Availability to attend select pre-scheduled community events in the evenings and on weekends.
  • Ability to communicate effectively verbally and in writing.
  • Ability to work well with coworkers and participants.
  • Knowledge of computer software such as Microsoft Word, Excel, Outlook, and online scheduling applications.
  • Ability to use office equipment, including a personal computer, copier, telephone, and fax.
  • Ability to prioritize work, work independently, and complete tasks in a timely manner in an active work environment.
  • Interpersonal skills, close attention to detail, math aptitude, and flexibility in duties performed.

Nice To Haves

  • Interest in the research cycle.
  • Experience with hearing, speech, and/or language service provision.
  • Experience with medical records and online scheduling software.
  • Experience with Canva and REDCap.

Responsibilities

  • Collaborate with laboratory directors to understand recruiting needs and work with the Recruitment Coordinator and Community Engagement Coordinator on recruitment.
  • Recruit research participants through phone calls, emails, texting, in-person events, and social media, including participants from special populations.
  • Track progress toward individual study recruitment goals and strive to include a broad sample of participants.
  • Support development of social media content promoting research participation.
  • Conduct screening interviews to determine whether participants meet study requirements.
  • Manage schedules for multiple laboratories and coordinate research visits with clinical or other laboratory appointments.
  • Ensure appropriate examiners are scheduled for data collection visits.
  • Coordinate and book participant travel, obtain approvals, and track and reconcile expenses across studies.
  • Support strategic improvements to the BTNRH research participant registry and related applications.
  • Administer informed consent when requested and appropriate.
  • Build relationships with participants and conduct outreach with community groups.
  • Prepare Institutional Review Board submissions for the Participant Core, including personnel and protocol changes.
  • Carry out activities and behaviors that reflect the values and principles of the Boys Town mission.

Benefits

  • Reduced- to no-cost visits for employees and enrolled dependents for services performed by a Boys Town provider at a Boys Town location.
  • Low- to zero-dollar copays on certain maintenance drugs through pharmacy benefits.
  • No-cost mental health visits to an in-network provider.
  • Generous match on a 401(k) or 401(k) Roth account.
  • Tuition reimbursement.
  • Parenting resources from Boys Town experts.
  • Professional development opportunities.
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