Research Participant Engagement Specialist

Boys Town • Omaha, NE

3d

About The Position

The Research Participant Engagement Specialist supports recruitment and scheduling for the growing research program at Boys Town National Research Hospital (BTNRH). The role works with laboratory directors, the Recruitment Coordinator, and the Community Engagement Coordinator to recruit participants through calls, email, text, in-person events, and social media. It supports participant recruitment and screening, coordinates laboratory schedules and research visits, arranges participant travel, and contributes to registry improvements, community engagement, informed consent, and Institutional Review Board submissions for the Participant Core.

The position is relatively sedentary in a normal office administrative environment, with minimal exposure to physical risks. It uses office equipment including a computer or laptop, monitor, keyboard, and general workstation setup. Evening and weekend availability is required for select pre-scheduled community events. Other duties may be assigned by a supervisor to meet organizational needs.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• Complete Collaborative Institutional Training Initiative (CITI) certification within 30 days of transfer or hire.
• Availability for evenings and weekends to attend select pre-scheduled community events.
• Ability to communicate effectively verbally and in writing.
• Ability to work well with coworkers and participants.
• Knowledge of computer software systems such as Microsoft Word, Excel, Outlook, and online scheduling applications.
• Ability to use office equipment, including a personal computer, copier, telephone, and fax.
• Ability to prioritize work, work independently, and complete tasks in a timely manner in an active work environment.
• Interpersonal skills, close attention to detail, math aptitude, and flexibility in duties performed.

Nice To Haves

• Interest in the research cycle.
• Experience with hearing, speech, and/or language service provision.
• Experience with medical records and online scheduling software.
• Experience with Canva and REDCap.

Responsibilities

• Collaborate with laboratory directors to understand recruitment needs and work with the Recruitment Coordinator and Community Engagement Coordinator to support recruitment through phone calls, email, text, in-person events, and social media.
• Perform or assist with recruitment of research participants, including special populations such as people who are hard of hearing, children with language delay, and individuals with Down syndrome.
• Track progress toward recruitment goals for individual studies and strive to include a broad sample of participants.
• Support development of social media content promoting research participation.
• Conduct screening interviews to ensure participants meet study requirements.
• Manage multiple laboratory schedules and coordinate research visits with clinical or other laboratory appointments.
• Ensure appropriate examiners are scheduled for each data collection visit.
• Coordinate and book participant travel accommodations, obtain approvals, and track and reconcile expenses across studies.
• Support strategic improvements to the BTNRH research participant registry and related applications.
• Administer informed consent when requested and appropriate.
• Support community engagement through relationship building with participants and outreach to community groups.
• Prepare Institutional Review Board submissions for the Participant Core, including personnel and protocol changes.
• Reflect Boys Town's mission, values, and principles in work activities and behavior.

Benefits

• Reduced-to-no-cost visits for employees and covered dependents enrolled in medical benefits, for services performed by a Boys Town provider at a Boys Town location.
• Pharmacy benefits with low- to zero-dollar copays on certain maintenance drugs.
• No-cost mental health visits to an in-network provider.
• Generous match on a 401(k) or 401(k) Roth account.
• Tuition reimbursement.
• Parenting resources from Boys Town experts.
• Professional development opportunities within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level