Research Data Entry/Scheduler (Bilingual)

Arizona Liver Health•Tucson, AZ
•Onsite

About The Position

Arizona Liver Health (ALH) is dedicated to maintaining high standards of care and advancing medical innovation through clinical trials, with a focus on patient safety, regulatory compliance, and high-quality clinical data. The organization operates multiphase, multitherapeutic research and standard-of-care programs and VEN Centers sites, supported by clinical, research, pharmacy, and patient outreach professionals. Arizona Liver Health/Arizona Clinical Trials is hiring a full-time, non-exempt Research Data Entry/Scheduler in Tucson. The role supports clinical research studies by managing subject records and appointments, coordinating with vendors and monitors, processing stipends, reconciling CTMS data, and maintaining trial documentation. The position requires Spanish bilingual communication and adherence to IRB-approved protocols, institutional policies, SOPs, and guidelines.

Requirements

  • High school diploma or GED.
  • Bilingual Spanish speaking ability is required.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively with a lead study coordinator on multiple assignments in a fast-paced, multitasked environment.
  • Sound judgment in setting priorities and strong attention to detail.
  • Understanding of good clinical practice (GCP) and regulatory compliance.
  • Ability to multitask and strong organizational skills.
  • Ability to communicate effectively orally and in writing.
  • Relevant subject matter knowledge.
  • Clinical research experience or experience working in a medical center or private practice.
  • Experience using a CTMS system and an EDC program.

Responsibilities

  • Process requests for study subjects’ medical records in a timely manner and present the records to the Investigator.
  • Schedule all necessary procedure and research appointments for study subjects.
  • Liaise with vendors to ensure procedure appointments and medical requests are processed in a timely manner.
  • Coordinate on-site monitor visits and respond to requests within 48 hours.
  • Process subject stipends according to the ICF daily and check that stipends have been paid each month.
  • Communicate professionally with research subjects about stipend or card issues.
  • Reconcile CTMS data daily and monthly, including unsubmitted visits, unpaid stipends, and overdue visits.
  • Audit research trials and file documentation as needed.
  • Adhere to IRB-approved protocols.
  • Comply with institutional policies, standard operating procedures (SOPs), and guidelines.

Benefits

  • Health, dental, and vision coverage, with HSA plans and employer contribution.
  • Two weeks of paid time off.
  • Five days of sick time.
  • Seven company holidays and two company half-days.
  • 401(k) with company match.
  • Short- and long-term disability.
  • Educational assistance.
  • Shared company vehicles for required travel.
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