Research Billing Specialist

Hackensack Meridian Health•Hackensack, NJ

144d•$27

About The Position

The Research Billing Specialist coordinates clinical trial billing, collections, and reconciliation, and assists with day-to-day department finance operations at Hackensack Meridian Health. The role supports clinical site staff and research patients with financial matters, tracks clinical trial revenue, resolves billing discrepancies, and helps maintain research finance processes and documentation. The position also provides cross-coverage for the Research Billing Compliance Specialist.

Requirements

Bachelor's degree in Accounting, Sciences, or equivalent experience, and a high school diploma, GED, equivalent GED program, or vocational degree/certificate.
At least 2 years of experience with billing/coding and/or financial/business operations.
Experience with billing and collection processes.
Ability to analyze complex situations, identify solutions, and make appropriate determinations.
Ability to maintain a professional demeanor and relationships with team members at all organizational levels.
Excellent written and verbal communication skills.
Proficient computer skills, including Microsoft Office and/or Google Suite platforms.

Nice To Haves

Experience with oncology and/or research.
SOCRA-Certified Clinical Research Professional (CCRP), Certified Clinical Research Associate (CCRA), and/or Certified Clinical Research Coordinator (CCRC).
Medical Billing/Coding certification.

Responsibilities

Invoice clinical trial sponsors and track payments for patient visits and other study-related costs, as outlined in clinical trial budgets and contracts.
Reconcile payments to clinical research.
Process payment requests for patient reimbursement and third-party vendors in accordance with HMH policy.
Serve as a financial resource for clinical site staff and research patients.
Use CTMS or financial software to track clinical trial revenue.
Attend finance meetings and assist other departments with patient account discrepancies.
Assist with reports requested by the Finance department.
Troubleshoot internal department billing processes.
Conduct annual billing training for research staff and provide training as needed for new-hire department orientation.
Provide cross-coverage for the Research Billing Compliance Specialist, including reviewing, reporting, and transferring hospital billing system charges using forms and clinical trial budgets/contracts in conjunction with DSA reconciliation.
Prepare monthly reports capturing and applying research payments to aged accounts owed to the hospital and third-party vendors.
Maintain DSA forms and documentation associated with clinical patient accounts.
Resolve outstanding patient bills and disputes with the Finance department.
Develop and maintain tracking metrics for research finance.
Maintain communication with ancillary departments and outside vendors.
Perform other duties and projects as assigned.
Adhere to HMH organizational competencies and standards of behavior.