Research Billing Specialist

Hackensack Meridian Health•Hackensack, NJ

1d•Onsite

About The Position

The Research Billing Specialist is responsible for coordinating the clinical trial billing, collection and reconciliation process as well as assisting in the day-to-day department finance operations. Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Requirements

Bachelor`s Degree in Accounting, Sciences or equivalent experience and High School diploma, general equivalency diploma (GED), GED equivalent programs, and/or other Vocational degrees/certificates.
Minimum of 2 years of experience with billing/coding and/or financial/business operations.
Experience with billing and collection processes.
Ability to analyze complex situations and identify solutions and make appropriate determinations.
Ability to maintain professional demeanor and relationships with team members from all levels of an organization.
Excellent written and verbal communication skills.
Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Nice To Haves

Experience with oncology and/or research.
SOCRA-Certified Clinical Research Professional (CCRP) and/or Certified Clinical Research Associate (CCRA) and/or Certified Clinical Research Coordinator (CCRC).
Medical Billing/Coding certification.

Responsibilities

Invoices and track payments from clinical trial sponsors for patient visits and other study related costs as outlined in the clinical trial budgets and contracts.
Performs payments reconciliation to clinical research.
Processes payment requests for patient reimbursement and to third party vendors in accordance with HMH policy.
Serves as a financial resource for clinical site staff and research patients.
Utilizes CTMS or Financial software to track clinical trial revenue.
Attends finance meetings and assists other departments with patient account discrepancies.
Assists with the preparation of reports requested by the Finance department.
Troubleshoots internal department billing processes.
Conducts annual billing training for research staff and on an as-needed basis for new hire employee department orientation.
Provides cross-coverage with Research Billing Compliance Specialist including but not limited to: a. Reviews/reports/transfers charges posted in hospital billing system by reviewing forms and clinical trial budget/contracts in conjunction with the DSA reconciliation process b. Prepares monthly reports capturing and applying research payment to aged accounts to the hospital and to third party vendors. c. Maintains DSA forms and documentation associated with clinical patient accounts.
Resolves outstanding patient bills/disputes with the Finance department
Develops and maintains tracking metrics for research finance.
Maintains strong lines of communication with ancillary departments and outside vendors.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.