Research Analyst, Digital & Insights

FTI Consulting•Chicago, DC
•Hybrid

About The Position

FTI Consulting is hiring a Research Analyst for its Corporate Positioning & Insights practice, on the primary research team. The role is based in either the Washington, D.C., or New York City office and supports senior team members on quantitative and qualitative research engagements. The analyst helps execute and analyze primary research, develop research materials and deliverables, conduct data analysis, and ensure projects are completed accurately and efficiently. The position includes supporting survey and qualitative research logistics, preparing research instruments and survey specifications, coordinating fieldwork and vendors, reviewing data and outputs, and drafting presentations and written findings. The analyst also contributes to project management and continuous improvement of research processes, tools, and methodologies, including AI-powered approaches. Travel to clients and FTI offices is required. Applicants must already be authorized to work in the United States on a full-time basis; visa sponsorship is not available.

Requirements

  • Bachelor's degree.
  • At least 1 year of professional experience involving primary research, market research, or insights-related work.
  • Familiarity with quantitative and/or qualitative research methodologies, including basic questionnaire design, sampling, and survey data quality.
  • Experience supporting survey research projects, such as questionnaire development, survey testing, fieldwork, data cleaning, tabulation, or analysis.
  • Strong proficiency in Microsoft Office, particularly PowerPoint, and proficiency in Excel for organizing, reviewing, and analyzing data.
  • Ability to interpret survey results, tables, and charts; identify patterns, differences, and unexpected findings; and investigate potential explanations.
  • Strong attention to detail when reviewing data, questionnaires, presentations, and other client deliverables.
  • Comfort experimenting with AI and emerging technologies to improve research quality, analysis, and efficiency while applying appropriate judgment and quality control.
  • Must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor work visas.

Nice To Haves

  • Experience with survey programming and research platforms such as Qualtrics, Forsta/Decipher, or similar tools.
  • Strong written and verbal communication skills.
  • Ability to summarize research findings clearly and concisely.
  • Strong organizational and time-management skills, including supporting multiple projects and deadlines simultaneously.
  • Collaborative and proactive approach, willingness to learn, ask questions, contribute ideas, and respond positively to feedback.
  • Ability to take ownership of assigned tasks while working closely with senior team members.
  • Ability to work effectively across teams and offices in a fast-paced, deadline-driven environment.

Responsibilities

  • Support development of primary research materials, including first drafts of questionnaires, discussion guides, and other research instruments.
  • Help prepare survey specifications, including sample quotas, banner plans, table stubs, and analysis requirements, and review outputs for accuracy and completeness.
  • Support day-to-day research project execution, including survey fielding, survey link testing, vendor coordination, focus group logistics, timeline tracking, and quality control.
  • Draft project materials and deliverables, including PowerPoint presentations, toplines, data tables, and written summaries of findings.
  • Review survey data, tabulations, and research outputs for accuracy and consistency.
  • Support focus groups and in-depth interviews through preparation, note taking, analysis, and development of findings.
  • Assist senior team members with project management for larger and more complex research engagements.
  • Contribute to continuous improvement of research processes, tools, and methodologies, including AI-powered methodologies.

Benefits

  • Healthcare coverage.
  • Retirement savings.
  • Paid leave.
  • Family support benefits.
  • Financial protection benefits.
  • Wellbeing resources.
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