Research Analyst, Customer Experience

Ipsos•Toronto, ON

1d•Hybrid

About The Position

We are looking for someone who is passionate about market research and motivated by a fast-paced and challenging work environment. This is an excellent entry-level opportunity for someone who is interested in starting a career in market research.

Requirements

Completed bachelor's degree
Outstanding verbal and written communication skills
Excellent problem solving, critical thinking and analytical skills
Proactive, “can do” attitude
High attention to detail: ability to balance overall project goal with key milestones and tasks
Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel
Self-starter with superior organization skills who thrives in a deadline driven environment
Ability to juggle multiple projects and diplomatically respond to conflicting needs

Nice To Haves

Relevant project management and/or market research experience an asset
Bilingual an asset, but not required.

Responsibilities

Manage the launching and ongoing maintenance of research studies
Creation and maintenance of technical specifications in proprietary software for study questionnaires
Quality check study questionnaires & perform in-depth quality checks at every stage of the process
Liaising with our internal data collection teams, coding & data processing teams
Perform data verification
Identify and solve project issues as they arise