Research Analyst, Customer Experience

IpsosToronto, ON
Hybrid

About The Position

We are looking for someone who is passionate about market research and motivated by a fast-paced and challenging work environment. This is an excellent entry-level opportunity for someone who is interested in starting a career in market research.

Requirements

  • Completed bachelor's degree
  • Outstanding verbal and written communication skills
  • Excellent problem solving, critical thinking and analytical skills
  • Proactive, “can do” attitude
  • High attention to detail: ability to balance overall project goal with key milestones and tasks
  • Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel
  • Self-starter with superior organization skills who thrives in a deadline driven environment
  • Ability to juggle multiple projects and diplomatically respond to conflicting needs

Nice To Haves

  • Relevant project management and/or market research experience an asset
  • Bilingual an asset, but not required.

Responsibilities

  • Manage the launching and ongoing maintenance of research studies
  • Creation and maintenance of technical specifications in proprietary software for study questionnaires
  • Quality check study questionnaires & perform in-depth quality checks at every stage of the process
  • Liaising with our internal data collection teams, coding & data processing teams
  • Perform data verification
  • Identify and solve project issues as they arise

Benefits

  • Career Development
  • generous PTO
  • healthcare plans
  • wellness benefits
  • a flexible workplace policy
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service