Representative - Inside Sales

Wesco • Indianapolis, IN

19d • $26 - $33

About The Position

As a Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.

Requirements

• High school degree or equivalent required.
• Knowledge and experience in sales and sales administration; 2–4 years, with the employee still acquiring higher-level knowledge and skills while serving as a fully competent and productive professional contributor.
• Familiarity with Microsoft Office and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Clear verbal and written communication skills.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems that may be difficult but are not typically complex.
• Ability to independently identify and define problems and possible solutions, and choose among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel 0%–25%.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, and explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checking the customer’s buying history.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders or determine the reason for a lost order.
• Reviews open customer order reports and takes action on open items, including those at risk of missing the customer’s promised delivery date.
• Maintains distribution system backorder reports, associated customer expediting reports and notices, and customer notification.
• Reports industry trends, competitive pricing, and customer feedback to management.

Benefits

• Eligible employees may receive paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan, subject to applicable plan terms and conditions.
• Certain sales roles offer commission-based additional compensation tied to sales results.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED