Representative - Inside Sales

Wesco • Lexington, KY

4d

About The Position

As a Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand the current book of accounts. You will collaborate with outside sales to ensure goals are being met.

The role includes the opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance.

Requirements

• High school degree or equivalent required.
• Knowledge and experience in sales and sales administration; 2–4 years, with the ability to contribute competently and productively in a professional role.
• Familiarity with Microsoft Office and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Clear verbal and written communication skills.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve problems that may be difficult but are not typically complex.
• Ability to identify and define problems and possible solutions independently, and choose among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel 0%–25%.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Obtain orders through email and telephone calls; verify and enter items, transfer orders to fulfillment, and explain stock-outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and checking customers’ buying history.
• Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
• Identify ways to continuously improve processes.
• Prepare, generate, and follow up on verbal or written quotations to secure orders or determine the reason an order was lost.
• Review open customer order reports and take action on open items, including items at risk of missing the customer's promised delivery date.
• Maintain the distribution system backorder report, associated customer expediting report and notices, and customer notifications.
• Report industry trends, competitive pricing, and customer feedback to management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED