Representative - Inside Sales

Wesco • Maryland Heights, MO

11d • $26 - $30

About The Position

As a Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, helping create customer satisfaction and add value to the customer's buying experience. You will use proactive selling techniques to add business or expand current accounts and collaborate with outside sales to help ensure goals are met. The position includes the opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance.

Requirements

• High school degree or equivalent.
• Knowledge and experience in sales and sales administration; 2–4 years of experience, with higher-level knowledge and skills still being acquired.
• Familiarity with Microsoft Office and basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Clear verbal and written communication skills.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems that may be difficult but are not typically complex.
• Ability to identify and define problems and possible solutions independently and choose among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel 0%–25%.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Obtain orders through email and telephone calls; verify and enter items, transfer orders to fulfillment, and explain stock-outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and reviewing customers’ buying history.
• Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
• Identify opportunities for continuous improvement of processes.
• Prepare, generate, and follow up on verbal or written quotations to secure orders or determine reasons for lost orders.
• Review open customer order reports and take action on open items, including items at risk of missing promised delivery dates.
• Maintain the distribution system backorder report, associated customer expediting report and notices, and customer notifications.
• Report industry trends, competitive pricing, and customer feedback to management.

Benefits

• Commission in addition to base salary, tied to individual sales performance.
• Eligible employees may receive paid time off, medical, dental, and vision coverage, and retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan, subject to applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED