Representative, Deductions

Saputo Inc.•Montreal, QC

4d•CA$48,505 - CA$63,635•Hybrid

About The Position

The Deduction Representative will be responsible for managing one or more retail accounts at the regional and national level. In addition, the representative will support and assist the Team Leader in the day-to-day operations of the department. He/she will be responsible for collections, completing claims and reconciling customer deductions within established deadlines.

Requirements

College degree in finance or other relevant field or equivalent experience
5 years experience in a similar position
High level of accuracy, organizational skills, analytical and decision-making abilities, self-motivation and initiative
Ability to work independently and manage priorities
Energetic with a strong work ethic
Results oriented and team player
Knowledge of credit, collection, and deduction practices
Excellent knowledge of Excel and the Office suite
Bilingualism (French and English) spoken and written is essential; as the candidate will be required to communicate with customers and sales teams, by phone and email in Quebec and across Canada.

Nice To Haves

University Bachelor degree would be considered an asset
Knowledge of AS/400, EDI systems and customer portals an asset
Most of the supporting documentation received from the retail accounts, based outside Quebec are uniquely in english.

Responsibilities

Assist the Team Leader with all departmental deduction and collection reconciliation processes
Provide support to the accounts receivable team as needed
Responsible for an assigned portfolio of accounts receivable and all day-to-day responsibilities to perform necessary follow-ups on customer claims, invoices, and deductions
Clearly document all relevant accounts receivable information
Ensure the analysis and reconciliation of accounts within the assigned portfolio
Identify problematic cases and resolve or propose an action plan to the team leader
Work in collaboration with the sales, finance, customer service and warehouse departments to ensure proper management of accounts receivable
Complete various weekly/monthly reports
Promote excellent customer service to all internal and external customers
Participate in the achievement of departmental objectives and continuous improvement
All other related tasks

Benefits

Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
Advantageous discounts on Saputo products