Representative-Customer Service

Baptist • Columbus, MS

23d

About The Position

Serves as Hospital concierge while supporting the safety and security services to all patients, visitors and staff. Handles all telephone calls and walk-up requests for designated area. Supports programs of Guest Services to include facilitating guest transportation, maintaining wheelchairs stock in lobby and directing complaints/questions to appropriate personnel. Performs other duties as assigned.

Requirements

• Minimum Required 1-year general office, customer service or experience in a health care setting.

Nice To Haves

• 3 years general office or customer service-related experience.

Responsibilities

• Answers telephones and greets customers using customer service techniques to promote positive image of organization.
• Serves as Hospital concierge while supporting the safety and security services to all patients, visitors and staff.
• Monitors services and supplies for accuracy and effectiveness, maintaining reports and departmental documentation.
• Assist with orientation of new volunteers.
• Completes assigned goals.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed