About The Position

Responsible for supporting Customer Sales teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts. Equally responsible for providing support and information to internal business functions consequently allowing Customer Sales teams effective external focus. A snapshot of some of the exciting things you will lead and do: Ensure flawless execution of order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded Attend key customer meetings -business reviews, planning meetings, new product presentations, etc. Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, advertising promotions, new product launches, pricing, etc. Assist in the development of customer presentations (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.) In conjunction with other functions, coordinate, support or lead processes internally Effectively communicate customer requirements across all internal functions Ensure systems / processes are effectively managed and improved Recognize and make recommendations on cost reduction opportunities Other duties as assigned Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s) Support internal business functions with information and insights Improve internal process to support effectiveness, efficiency and external focus

Requirements

  • Post-secondary education required - business focus preferred
  • 2-3 years’ work experience in a sales or marketing function
  • Bilingual in French & English
  • Strong computer skills (Microsoft Office)
  • Strong analytical skills; ability to gain and communicate key insights
  • Strong interpersonal and negotiation skills
  • Good verbal and written communication skills
  • Ability to work under pressure in a fast paced, demanding work environment
  • Highly organized, fact-based and detail oriented
  • Able to anticipate internal/external customers’ needs

Responsibilities

  • Ensure flawless execution of order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
  • Attend key customer meetings -business reviews, planning meetings, new product presentations, etc.
  • Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, advertising promotions, new product launches, pricing, etc.
  • Assist in the development of customer presentations (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
  • In conjunction with other functions, coordinate, support or lead processes internally
  • Effectively communicate customer requirements across all internal functions
  • Ensure systems / processes are effectively managed and improved
  • Recognize and make recommendations on cost reduction opportunities
  • Other duties as assigned
  • Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s)
  • Support internal business functions with information and insights
  • Improve internal process to support effectiveness, efficiency and external focus

Benefits

  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Up to two paid days annually to volunteer at a cause of your choice.
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