Repair Services Associate, I - 1st Shift Various Hours

Zebra Technologies • Bentonville, AR

6h

About The Position

The Repair Services Associate performs basic tasks associated with servicing customer products, including diagnosing, repairing, and maintaining products while ensuring customer satisfaction through high-quality service. The role assists with troubleshooting, repairs, testing, inspections, and documentation, and works with the team to meet repair deadlines and quality standards. Training is provided; no prior experience or diploma is required.

Requirements

• No diploma required.
• Basic math, reading, and writing skills.
• No prior experience required; training will be provided.
• Attention to detail and ability to complete repairs accurately.
• Manual dexterity and comfort working with tools and small parts.
• Basic problem-solving skills and ability to follow step-by-step instructions.
• Eagerness to learn and openness to training and feedback.
• Time management skills and ability to prioritize tasks and meet deadlines.
• Willingness to contribute to a positive team environment.

Responsibilities

• Assist in troubleshooting, repairing, and testing products to restore functionality and ensure quality.
• Inspect products for defects, perform post-repair functionality tests, and maintain equipment and tools.
• Document repair processes, findings, and parts used, ensuring accurate and organized records.
• Communicate repair updates and timelines and handle products carefully to maintain customer satisfaction.
• Collaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environment.
• Follow safety protocols and promptly report safety concerns or equipment issues.
• Adhere to repair procedures and standards to maintain quality and consistency.

Benefits

• Performance-based annual cash incentive with a target equal to 3% of base pay, subject to the applicable incentive plan.
• Healthcare and wellness offerings.
• Inclusion networks and continued learning and development offerings.
• Community service days.
• Traditional insurances, parental leave, employee assistance program, and paid time off, depending on the country of employment.
• Flexible work options, including hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day.
• Some roles may be eligible for long-term incentive equity awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed