Repair Services Associate, I - 1st Shift Various Hours

Zebra Technologies • Bentonville, AR

1d

About The Position

Performs basic tasks associated with servicing customer products, including diagnosing, repairing, and maintaining products while ensuring customer satisfaction through high-quality service. The role supports troubleshooting, repair, testing, inspection, documentation, and equipment maintenance, while following safety protocols and established repair procedures. No prior experience is required, and training is provided.

Requirements

• No diploma is required; basic math and reading/writing skills are needed.
• No prior experience is required; training will be provided.
• Attention to detail to identify small issues and ensure accurate repairs.
• Manual dexterity and comfort working with tools and small parts.
• Basic problem-solving skills to follow step-by-step instructions and resolve technical issues.
• Eagerness to learn and openness to training and feedback.
• Time management skills to prioritize tasks and meet deadlines.
• Willingness to contribute to a positive team environment.

Responsibilities

• Assist in troubleshooting, repairing, and testing products to restore functionality and ensure quality.
• Inspect products for defects, perform post-repair functionality tests, and maintain equipment and tools.
• Document repair processes, findings, and parts used, ensuring accurate and organized records.
• Communicate repair updates and timelines while handling products with care to maintain customer satisfaction.
• Collaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environment.
• Follow safety protocols and promptly report any safety concerns or equipment issues.
• Adhere to repair procedures and standards to maintain quality and consistency.

Benefits

• Performance-based annual cash incentive with a target equal to 3% of base pay, subject to the applicable incentive plan.
• Healthcare and wellness offerings.
• Continued learning and development offerings.
• Community service days.
• Traditional insurance offerings.
• Parental leave.
• Employee assistance program.
• Paid time off offerings, depending on country of employment.
• Flexible work arrangements, including hybrid work and adaptable hours.
• Summer Flex Fridays and Focus Fridays.
• Annual companywide well-being day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed