Rentals Coordinator - Heavy Industrial Equipment

Federal Signal Openings•Corpus Christi, TX

About The Position

The Rentals Coordinator helps plan and execute the daily operations and sales of a heavy industrial equipment rental center. The role builds customer relationships, identifies prospective customers with Sales Managers, assesses equipment needs, and coordinates appropriate rentals. It also processes rental and sales contracts and credit memos, assists with inventory control, and works with the service department to prepare rental, sales, and demonstration equipment. The coordinator must be available to answer calls on a company-provided cell phone outside working hours and travel 15%.

Requirements

  • At least 1 year of customer service experience in a heavy equipment or machinery environment.
  • At least 1 year of sales experience in an equipment or parts environment.
  • Ability to tow non-commercial trailer-mounted equipment behind a ¾- or 1-ton truck.
  • Ability to safely operate a forklift to maneuver and load equipment on trucks.
  • Hands-on mechanical aptitude.
  • Proficiency in MS Word, Excel, Outlook, and JDEdwards (Oracle-based).
  • Ability to work in a fast-paced environment with initiative and drive under tight timescales and pressure while maintaining attention to detail and quality.
  • Excellent oral and written communication skills.
  • Valid driver's license.

Responsibilities

  • Help facilitate planning and execute the daily operations and sales of the rental center.
  • Develop and maintain strong customer relationships to encourage repeat business.
  • Leverage Sales Managers to identify and build relationships with prospective and current customers.
  • Assess customer needs and coordinate appropriate rental equipment.
  • Process rental contracts, sales contracts, and credit memos for rental center customers.
  • Assist with inventory control of parts and fleet assets.
  • Coordinate with the service department to facilitate preparation of rental, sales, and demonstration equipment.
  • Persuasively explain product benefits to prospective customers based on their needs, by phone or in person.
  • Learn about the competition to improve the rental center's ability to meet customer needs.
  • Answer calls on a company-provided cell phone outside working hours.
  • Travel 15%.
  • Perform other duties, assignments, and special projects as required.

Benefits

  • Annual bonus potential
  • Life insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid holidays
  • Paid vacation
  • 401(k) with matching contributions
  • Tuition reimbursement
  • Career growth opportunities
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