Rentals Coordinator - Heavy Industrial Equipment

Jetstream of Houston • Leeds, AL

5d

About The Position

The Rentals Coordinator helps plan and execute the daily operations and sales of the rental center. The role builds customer relationships, identifies prospective customers with Sales Managers, assesses rental equipment needs, and processes rental and sales transactions. It also supports asset inventory and coordinates with the service department to prepare rental, sales, and demonstration equipment. The coordinator explains product benefits to customers, learns about competitors, answers calls on a company-provided cell phone outside working hours, and travels 15%.

Requirements

• At least 1 year of customer service experience in a heavy equipment or machinery environment.
• At least 1 year of sales experience in an equipment or parts environment.
• Ability to tow non-commercial trailer-mounted equipment behind a ¾- or 1-ton truck.
• Ability to safely operate a forklift to maneuver and load equipment onto trucks.
• Hands-on mechanical aptitude.
• Proficiency in MS Word, Excel, Outlook, and JDEdwards (Oracle-based).
• Ability to work in a fast-paced environment with initiative and drive under tight timescales and pressure while maintaining attention to detail and quality.
• Excellent oral and written communication skills.
• Valid driver’s license.

Responsibilities

• Help facilitate planning and execute the daily operations and sales of the rental center.
• Develop and maintain strong customer relationships to encourage repeat business.
• Work with Sales Managers to identify and build relationships with prospective and current customers.
• Assess customers’ needs and coordinate appropriate rental equipment.
• Process rental contracts, sales contracts, and credit memos for rental center customers.
• Assist with inventory control of parts and fleet assets.
• Coordinate with the service department to prepare rental, sales, and demonstration equipment.
• Perform other duties, assignments, and special projects as required.
• Persuasively explain product benefits to prospective customers in person or by phone in relation to their needs.
• Learn about competitors to improve the rental center’s ability to meet customer needs.
• Answer calls on the company-provided cell phone outside working hours.
• Travel 15%.

Benefits

• Annual bonus potential.
• Life insurance.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Paid holidays.
• Paid vacation.
• 401(k) with matching contributions.
• Tuition reimbursement.
• Career growth opportunities.
• Competitive pay structure.
• Breakfast tacos every other Friday and employee events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed