Rentals Coordinator - Heavy Industrial Equipment
About The Position
The Rentals Coordinator helps facilitate planning and execute the daily operations and sales of the rental center. The role develops and maintains customer relationships to generate repeat business, works with Sales Managers to identify and build relationships with prospective and current customers, and assesses and coordinates appropriate rental equipment for customers. The coordinator processes rental and sales contracts and credit memos, assists with inventory control of parts and fleet assets, and coordinates with the service department to prepare rental, sales, and demonstration equipment. The position also involves explaining product benefits to prospective customers by phone or in person, learning about competitors, and completing other assigned duties and projects. The employee must be willing and able to answer calls on a company-provided cell phone outside working hours and travel 15%.
Requirements
- At least 1 year of customer service experience in a heavy equipment or machinery environment.
- At least 1 year of sales experience in an equipment or parts environment.
- Ability to tow non-commercial trailer-mounted equipment behind a ¾- or 1-ton truck.
- Ability to safely operate a forklift to maneuver and load equipment onto trucks.
- Hands-on mechanical aptitude.
- Proficiency in MS Word, Excel, Outlook, and JDEdwards (Oracle-based).
- Ability to work in a fast-paced environment with initiative and drive under tight timescales and pressure while maintaining attention to detail and quality.
- Excellent oral and written communication skills.
- Valid driver's license.
Responsibilities
- Help facilitate planning and execute the daily operations and sales of the rental center.
- Develop and maintain strong customer relationships to gain repeat business.
- Work with Sales Managers to identify and build relationships with prospective and current customers.
- Assess and coordinate appropriate rental equipment for customers.
- Process rental contracts, sales contracts, and credit memos for rental center customers.
- Assist with inventory control of parts and fleet assets.
- Coordinate with the service department to prepare rental, sales, and demonstration equipment.
- Persuasively explain product benefits to prospective customers by phone or in person, relative to their needs.
- Learn about the competition to help the rental center meet customer needs.
- Answer calls on the company-provided cell phone outside working hours.
- Travel 15%.
- Perform other duties, assignments, and special projects as required.
Benefits
- Annual bonus potential.
- Life, medical, dental, and vision insurance.
- Paid holidays.
- Paid vacation.
- 401(k) with matching contributions.
- Tuition reimbursement.
- Smoke-free, drug-free workplace.
- Career growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
