Rental Technician

N C Machinery Co.•Anchorage, AK

2d•Onsite

About The Position

The Rental Technician works at the Anchorage, Alaska branch, diagnosing and repairing Caterpillar, Allied, Genie, and aerial equipment. The role involves removing, repairing, assembling, and installing equipment components and troubleshooting engines, powertrains, electrical systems, and hydraulic systems. Technicians investigate and analyze problems, recommend solutions, and organize work with particular attention to controlling job costs. Strong communication and writing skills are needed to use internal and other software and complete work and service orders accurately. The position may require working in either the shop or the field to assist customers. The hourly pay range is $31.85–$42.55, based on skills and experience.

Requirements

Valid driver's license.
Ability to stand for up to eight hours per day and perform twisting, bending, squatting, sitting, stooping, and kneeling.
Flexibility to work in either the shop or field.
Strong interpersonal, communication, and writing skills.
Planning and organizing skills, particularly for controlling job costs.
Ability to use internal software and other software programs and accurately complete work and service orders.
Potentially operate forklifts and equipment such as hydraulic and mechanical presses, hoists, cranes, and pressure washers, depending on location.

Nice To Haves

High school degree or equivalent, plus graduation from a 2–4-year vocational technical school training institution, or equivalent experience.
Experience working at a Caterpillar dealership or with CAT products.
Proficiency in Microsoft Office products, including Outlook.
Experience with CAT diagnostic equipment, CAT repair tooling, rigging, and blocking equipment.

Responsibilities

Diagnose and repair Caterpillar, Allied, Genie, and aerial equipment, including removing, repairing, assembling, and installing components.
Diagnose and troubleshoot engines, powertrains, electrical systems, and hydraulic systems.
Investigate, analyze, and identify equipment problems and recommend solutions that eliminate the issue.
Plan and organize work with an emphasis on controlling job costs.
Use internal and other software programs and accurately complete work and service orders.
Work in the shop or field as needed to assist customers.

Benefits

401(k) with company match and profit sharing.
Paid vacation, holiday, and sick leave.
Medical insurance with Premera Blue Cross, including telehealth, and dental insurance.
Vision insurance through VSP.
Company-paid life, AD&D, and disability insurance.
Employee Assistance Program.
Quarterly employee recognition cash program.
Discounts on CAT products and rental/sales.
Credit union membership availability.
Career growth opportunities.
Seniority bonus starting at five or more years.
Employee referral bonus.
Potential performance increases throughout the year.