Rental Technician
About The Position
The Rental Technician maintains, calibrates, troubleshoots, and deploys environmental monitoring and industrial safety instrumentation. The role calls for mechanical and electrical aptitude, a proactive approach, and a commitment to customer service and technical support. It also provides technical expertise to sales representatives, resellers, and customers during the sales process and supports the development and use of software tools to improve the accuracy, completeness, and timeliness of quotations, orders, and order changes. This position is part of the Technical Sales Support Department, is located in Houston, Texas, and is on-site. It reports to the General Manager.
Requirements
- Strong mechanical and electrical aptitude.
- Valid driver's license and clean driving record.
- Customer-focused attitude and commitment to high service standards.
Nice To Haves
- Associate's degree or technical certification in electronics, instrumentation, or a related field.
- Military technical training, such as avionics or electrical systems, may substitute for formal education.
- At least 1 year of experience in instrumentation, calibration, or technical service.
- Experience with environmental monitoring, construction services, or industrial gas detection instruments.
Responsibilities
- Install, calibrate, maintain, and troubleshoot environmental and gas detection instruments in-house.
- Inspect and diagnose rental fleet equipment to maintain performance and compliance with manufacturer and safety standards.
- Prepare instruments for rental orders, including functional checks, firmware updates, cleaning, and performance verification.
- Assist with field service deployments, customer training, and on-site technical support.
- Maintain accurate service records and documentation for equipment maintenance, repairs, and calibrations.
- Collaborate with sales and operations teams to meet customer needs and respond to urgent requests.
- Support internal quality-control processes and ensure outgoing equipment meets Ajax and In-Situ quality benchmarks.
- Participate in ongoing training and development for new technologies and instrumentation.
- Follow company safety standards during service procedures in the shop and on-site.
- Provide technical expertise to sales representatives, resellers, and customers during the sales process.
- Develop and use software tools to improve the accuracy, completeness, and timeliness of quotations, orders, and order changes.
Benefits
- Professional onboarding and training options.
- Career coaching and development opportunities.
- Health benefits, including medical, dental, and vision insurance for eligible employees.
- 401(k).
- Voluntary life insurance, AD&D, pet insurance, identity theft protection, and legal services.
- Flexible Spending Account (FSA) for dependent care.
- Health Savings Account (HSA).
- Paid parental leave.
- Continuing education reimbursement.
- Dependent care and wellness reimbursements.
- Paid time off for eligible employees.
- Bonus pay eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
