Rental Systems Depot Manager
About The Position
Carrier Global Corporation is seeking an experienced, motivated Rental Systems Depot Manager for its Dallas, Texas location. The role is responsible for building and leading a solutions-oriented team that provides customers with the service needed to achieve monthly, quarterly, and annual sales and profitability objectives. The manager plans and executes solutions for customers across a large demographic area, combining technical expertise with a customer-focused approach. The role oversees depot operations, technicians, purchasing and financial processes, equipment readiness, and service quality. It also supports sales teams with equipment selection and technical guidance, and works directly with customers, vendors, suppliers, contractors, and engineers to resolve issues and maintain equipment performance.
Requirements
- High school diploma or GED.
- At least 5 years of experience leading, developing, and coaching a team.
- At least 3 years of experience in the commercial rental equipment industry.
- Valid driver’s license.
Nice To Haves
- Experience managing a profit and loss (P&L).
- Chiller or HVAC product experience.
- Customer mindset.
- Strong focus on technical operations and logistics.
Responsibilities
- Establish, assign, and adjust work methods and procedures to meet schedules based on depot personnel capacity and capabilities.
- Ensure technicians’ daily activities are scheduled.
- Conduct regular depot audits to ensure the quality of equipment repair and testing, and communicate improvements or concerns to technicians.
- Oversee depot purchasing, booking, invoicing, and collections to ensure processes are timely and accurate.
- Collect vendor quotes for parts or repair options and communicate best-fix options to regional leadership.
- Ensure budgeting guidelines are met and prioritize expenditures within budget.
- Assist the sales department in selecting and applying appropriate equipment and accessories for complex rentals.
- Provide technical support to the sales department at the depot and during job-site visits.
- Engage directly with external customers and vendors when conflicts or issues occur.
- Coordinate with suppliers, contractors, engineers, and others regarding equipment operation or maintenance.
- Initiate measures to improve work methods, equipment performance, and work quality.
- Inspect work in progress to ensure timely completion and acceptable quality.
- Conduct regular formal operations meetings.
- Ensure fleet readiness and maintain acceptable accessory and spare-parts inventory levels; keep fleet and accessory records accurate and up to date in systems.
- Regularly review written labor documents.
- Direct and guide lead service technicians in prioritizing labor hours daily and weekly.
Benefits
- Medical, dental, and vision coverage.
- Wellness incentives.
- Retirement benefits.
- Paid vacation, up to 15 days.
- Paid sick days, up to 5 days.
- Paid personal leave, up to 5 days.
- Paid holidays, up to 13 days.
- Birth and adoption leave.
- Parental leave.
- Family and medical leave.
- Bereavement leave.
- Jury duty leave.
- Military leave.
- Purchased vacation.
- Short-term and long-term disability.
- Life insurance and accidental death and dismemberment coverage.
- Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
- Tuition assistance.
- Short-term cash incentives, subject to plan requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
