Rental Sales Associate – Customer Experience & Branch Operations
About The Position
Budget Car and Truck Rental of Utah is seeking a Rental Sales Associate to support rental operations and provide a positive customer experience throughout the rental process. The associate assists travelers, local residents, insurance customers, and business clients while developing experience in sales, customer relations, automotive services, and branch operations. Paid training is provided; previous rental car industry experience is not required. The role combines customer service, sales, administrative work, and rental transaction support. It includes helping customers choose vehicles, completing rental documentation and payments, maintaining records in computer-based reservation systems, inspecting vehicles during exchanges, and coordinating vehicle readiness with the operations team. The position offers hourly compensation, sales incentive potential, and benefits for eligible employees.
Requirements
- Must be at least 18 years of age.
- Current, valid driver's license with an acceptable driving record.
- No more than two moving violations or at-fault accidents within the previous three years.
- Must be legally authorized to work in the United States.
- Availability to work weekends.
- Comfortable using computers, learning new software, and handling customer payments.
- Strong verbal communication, organization, and problem-solving abilities.
- Professional appearance, reliable attendance, and a team-oriented attitude.
- Successful completion of applicable background screening and drug testing is required for employment.
Nice To Haves
- High school diploma or equivalent is preferred.
- Previous experience in retail sales and customer service, hospitality, hotel or travel services, automotive sales or service, banking or financial services, cashiering, call center or customer support, front desk or reception, administrative support, or the restaurant or service industry.
- Positive attitude, dependability, communication skills, and willingness to learn.
Responsibilities
- Welcome customers and identify suitable rental vehicles for their needs.
- Assist with rental inquiries, reservations, vehicle selections, and rental agreements.
- Generate sales through vehicle upgrades, rental enhancements, and optional coverage offerings.
- Support rental transactions, including checkouts, returns, renewals, and vehicle exchanges.
- Work with insurance companies, repair facilities, corporate accounts, and individual customers.
- Collect payments, review rental documentation, and ensure transaction accuracy.
- Enter and maintain customer and vehicle details using computer-based reservation systems.
- Inspect vehicles during customer exchanges and note mileage, fuel levels, and existing damage.
- Communicate with the vehicle operations team to ensure cars are available and prepared for customers.
- Help maintain an efficient, professional, and customer-friendly branch environment.
Benefits
- Competitive hourly compensation
- Additional earning potential through sales incentives
- Reliable biweekly pay
- Paid training
- Medical, dental, and vision benefits for eligible employees
- Paid vacation and holiday benefits
- Career development and advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
