Rental Sales Agent (Alohilani Resort)

SIXT USA•Honolulu, HI
•Onsite

About The Position

The Rental Sales Agent at SIXT’s Alohilani Resort branch serves as the first point of contact for customers, providing friendly and professional service while supporting sales and customer satisfaction. The agent manages rental transactions, helps customers select vehicles and related products, and contributes to branch operations and fleet management. Training on SIXT vehicles and products is provided. The position pays $19.20 per hour, with the opportunity to earn uncapped bonuses. The role involves shift work, including weekends and holidays, and may be full-time or part-time.

Requirements

  • Proven upselling and closing skills, with motivation to meet sales targets and engage with customers.
  • Experience in direct customer contact; experience in retail sales, service, tourism, or hospitality is particularly relevant.
  • Communicative and articulate in English.
  • Flexible and team-oriented, with the energy to work shifts, including weekends and holidays.
  • Valid US driver's license and a clean driving record.

Responsibilities

  • Serve as the first point of contact for customers, providing friendly, professional service.
  • Upsell vehicle upgrades, protection packages, and additional services.
  • Prepare rental agreements and handle customer inquiries.
  • Meet and exceed sales goals.
  • Maintain expert knowledge of the SIXT fleet and products.
  • Help manage the vehicle fleet and perform other tasks at the branch.

Benefits

  • Healthcare coverage, including medical, dental, and vision insurance.
  • Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
  • 401(k) plan.
  • Paid time off and sick leave.
  • Time-and-a-half pay for working on public holidays.
  • Performance-based bonus plan and opportunity to earn uncapped bonuses.
  • Employee Assistance Program.
  • Employee rental rates, family rental options, and employee discounts.
  • Uniform with weekly dry cleaning.
  • Flexible working hours and development opportunities.
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