Rental Sales Agent (Baltimore Airport)

SIXT USA•Baltimore, MD

15h•Onsite

About The Position

The Rental Sales Agent works at SIXT’s Baltimore Airport branch, helping customers through the car rental process and ensuring a positive rental experience. The role involves greeting customers, understanding their needs, preparing rental agreements, and recommending vehicles and add-on services. The agent is expected to meet and exceed sales goals through upselling and cross-selling. The position offers an hourly rate of $19.20 and uncapped bonuses, with an average salary range of $55,000 to $70,000 and unlimited earning potential. Flexible working hours and development opportunities are also offered.

Requirements

Experience in sales, including upselling and closing, and motivation to work toward targets in direct customer-facing interactions.
Relevant experience from areas such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships.
Excellent verbal communication skills and enjoyment of direct customer interaction.
Comfort working in a commission-driven environment and under pressure.
Willingness to work various shifts, including nights, weekends, and public holidays, with a flexible approach to working hours.
Valid US driver’s license with a clean driving record.
Authorization to work in the US without requiring sponsorship.

Responsibilities

Greet and guide customers through the car rental process, building rapport and identifying their needs.
Prepare rental agreements.
Upsell vehicle upgrades, protection packages, fuel options, and additional services.
Meet and exceed sales goals through upselling and cross-selling.
Handle customer inquiries with urgency and professionalism.