Rental Power PM Field Tech I

Warren CAT•Midland, TX

About The Position

The Rental PM Field Tech I provides high-quality repair service on equipment to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. The role performs preventive maintenance services and minor repairs on a broad range of rental equipment in both the field and shop, and requires customer communication, accurate quoting, service documentation, and use of required databases. This safety-sensitive position requires travel up to 40%.

Requirements

  • General knowledge of diesel or gas engines and electrical, electronic, hydraulic, mechanical, and pneumatic systems and components.
  • General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, cranes, and rigging equipment.
  • Knowledge of database software, internet software, manufacturing software, and order processing systems.
  • Clean driving record and a CDL, or ability to obtain a CDL within 60 days of employment.
  • Must be at least 21 years old to be assigned and operate a field vehicle.
  • Successfully complete the Work Steps assessment.

Responsibilities

  • Complete assigned jobs and tasks to meet flat-rate times and re-do metrics.
  • Provide repair recommendations and perform minor service repairs in both the field and shop.
  • Complete related paperwork and use required databases to finish jobs accurately and on time.
  • Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
  • Provide accurate quotes and pricing estimates to customers.
  • Complete and submit accurate, timely service reports and DOT logs.
  • Perform required preventive maintenance services across a broad range of rental equipment in both the field and shop.
  • Communicate effectively with customers and coordinate preventive maintenance service schedules to meet customer needs.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Additional benefits as part of a comprehensive benefits package
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