PM FIELD SERVICE TECH

Hugg & Hall•Broussard, LA
•Onsite

About The Position

Hugg and Hall Equipment Company is seeking a PM Field Service Tech with mechanical knowledge and customer service skills. PM Field Service Mechanics perform routine preventative maintenance on customer- and company-owned material handling and construction equipment within a designated territory, helping prolong equipment lifespan. The role requires courteous, effective communication with customers and co-workers—including Salespeople, Coordinators, and Managers—about job progress and general updates. The technician must maintain a safe working environment and follow safety laws, policies, and rules both at customer sites and while operating company vehicles. Strong mechanical aptitude, customer service skills, a professional demeanor, and a safety-first mentality are important. The position involves working in operating facilities and outdoors at customer locations, with exposure to varying weather and temperatures, vehicle hazards, and equipment-related hazards. It requires physical work, driving a van or truck to customer locations, and wearing safety glasses and safety shoes. The role is designated safety-sensitive. Initial hire requires passing a pre-employment background check, drug test, and driving-record check.

Requirements

  • At least 6 months to 1 year of hands-on experience as a service technician or mechanic in the material handling equipment industry, or mechanical training/education, or experience in a related industry.
  • Own a complete line of tools, including specialized tools needed to complete work at customer sites.
  • Basic computer skills.
  • Valid driver's license with a clean driving record.
  • At least 21 years of age.
  • High school diploma or equivalent.
  • Mechanical aptitude and customer service skills, a professional demeanor, and a safety-first mentality.
  • Ability to lift 50 pounds and occasionally lift up to 100 pounds, and push or pull up to 100 pounds.
  • Ability to stand, walk, twist, climb, crawl, bend, stoop, kneel, squat, and perform handling/fingering tasks daily.
  • Ability to wear safety glasses and safety shoes.
  • Pass pre-employment background check, drug test, and driving-record check.

Nice To Haves

  • Technical aptitude or experience with hydraulic, electrical, or mechanical systems.
  • Familiarity with equipment operation.
  • Familiarity with diagnostic tools and equipment.
  • Ability to read schematics or be trained to read them.
  • Ability to work independently with minimal supervision.

Responsibilities

  • Perform preventative maintenance on various types of construction and material handling equipment in the field.
  • Communicate courteously and effectively with customers and co-workers, including Salespeople, Coordinators, and Managers, regarding job progress and general updates.
  • Maintain a safe working environment and observe safety laws, policies, and rules at customer sites and while operating company vehicles.
  • Drive a van or truck to and from customer locations.

Benefits

  • Competitive compensation, quarterly incentives, and bonus programs.
  • Company-provided vehicle, phone, and tablet.
  • Ongoing paid training, manufacturer certifications, and career advancement opportunities.
  • Medical, dental, vision, and life insurance.
  • 401(k) retirement plan with company match.
  • Generous paid time off and holidays.
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