Rental Coordinator - Kissimmee, FL - Pumps

Opifex-Synergy•Kissimmee, FL

1d•Onsite

About The Position

The Rental Coordinator supports the Opifex-Synergy Pump division by building customer relationships and coordinating rental operations. The role handles rental orders, tracks equipment location and availability, coordinates logistics, manages billing, and responds to invoice inquiries. It works closely with the outside sales team to provide strong customer service. This is primarily an office and front-desk customer service role, with frequent visits to the adjacent shop and yard to coordinate equipment fulfillment and assist customers. The coordinator uses company systems such as Salesforce and ERP, maintains inventory records, and communicates with customers, vendors, technicians, sales, and management. The role may involve exposure to noise, dust, grease, machinery, and weather. No travel is required.

Requirements

Strong ability to build and maintain relationships.
Experience processing and managing detailed paperwork.
Strong organizational skills and ability to manage multiple projects simultaneously.
Strong computer skills, including proficiency with Microsoft Office Suite.
Excellent communication and customer service skills.
Prepared for frequent outdoor yard visits for equipment order fulfillment.
Ability to perform moderate physical activity, including occasional bending, squatting, reaching, and lifting up to 50 pounds.
Ability to move between indoor and outdoor areas, including uneven surfaces and areas near machinery.
Manual dexterity and visual acuity for computer, phone, and paperwork tasks, and situational awareness in multi-use work zones.
Successful completion of a background check and drug screening.

Nice To Haves

Bachelor's degree or equivalent experience preferred.
Military service may be considered in lieu of education or certification experience, as applicable.

Responsibilities

Process rental reservations and agreements, invoices, equipment checks, and credit applications.
Use Salesforce, ERP, and other company systems to document, track, and manage sales activities.
Communicate clearly with sales and management teams.
Receive, organize, track, and relocate equipment and attachments.
Maintain accurate and up-to-date inventory records.
Provide customer service by phone and to in-person walk-ins, completing necessary paperwork.
Coordinate with technicians and support customers during visits to the shop and yard.
Collaborate with the outside sales team to support customers.