Rental Coordinator - Jacksonville, FL - Pumps

Opifex-Synergy•Jacksonville, FL

1d•Onsite

About The Position

The Rental Coordinator supports Opifex-Synergy’s Pump division by building customer relationships and coordinating rental operations. The role handles rental orders and agreements, tracks equipment locations and availability, coordinates logistics, manages billing, and responds to invoice inquiries. It also collaborates with the outside sales team to provide customer service and support. This is primarily an office and customer-service role, with frequent visits to the adjacent shop and yard to coordinate equipment fulfillment and support customers. The coordinator uses Salesforce, ERP, Microsoft Office, and other company systems to document and manage sales activities, rental paperwork, and inventory. The role requires regular interaction with customers, vendors, technicians, and staff across office and industrial settings. No travel is required, and there are no supervisory responsibilities.

Requirements

A bachelor's degree or equivalent experience is preferred.
Ability to build and maintain relationships.
Experience processing and managing detailed paperwork.
Strong organizational skills and ability to manage multiple projects simultaneously.
Strong computer skills, including proficiency with Microsoft Office Suite.
Excellent communication and customer service skills.
Preparedness for frequent outdoor yard visits to fulfill equipment orders.
Military service may be considered in lieu of education or certification experience, as applicable.
Ability to perform moderate physical activity, including occasional bending, squatting, reaching, and lifting up to 50 pounds.
Ability to move between indoor and outdoor areas, including uneven surfaces and areas near machinery.

Nice To Haves

Bachelor's degree or equivalent experience.

Responsibilities

Process rental reservations and agreements, invoices, equipment checks, and credit applications.
Use Salesforce, ERP, and other company systems to document, track, and manage sales activities.
Provide clear verbal and written support to sales and management teams.
Receive, organize, track, and relocate equipment and attachments.
Maintain accurate and current inventory records.
Provide customer service by phone and to in-person walk-in customers, completing required paperwork.
Coordinate with the outside sales team, technicians, and other staff to support rental operations and customer needs.