Rental Account Manager

Ryder Supply Chain Solutions • Oklahoma City, OK

5d • $50,000 - $75,000

About The Position

The Rental Account Manager is the primary rental sales and marketing function at the business-unit level, primarily supporting commercial rental and trailer services. The role increases rental sales presence, generates profitable new accounts, retains existing accounts, grows pure rental revenue, improves profitability and return on assets, and supports lease-sales productivity through lease-conversion quotas. The position is based in Oklahoma City, covers the Oklahoma territory, and works first shift Monday through Friday. Compensation is a $50,000 base salary plus uncapped commission; the stated maximum pay range is $75,000 with commission. Average commissions are stated as $15,000–$20,000 in year one and $20,000–$25,000+ in year two.

The Rental Account Manager develops leads through cold calls, telephone solicitation, and customer visits; assesses customer needs and prepares proposals; and coordinates with rental operations on equipment availability. The role also markets at the branch level and trains rental sales representatives in telemarketing, phone skills, and marketing techniques. It maintains customer relationships through visits and calls, handles complaints, supports customer retention, and follows up with long-term rental customers.

Administrative duties include proposal and contract development, maintaining customer files, preparing follow-up correspondence, coordinating with other business-unit departments, keeping customer data in the DPS system accurate, supporting credit approval and receivables collection, and tracking maintenance/PM status and scheduling updates. The role requires timely follow-up, compliance with company procedures, and professional handling of past-due receivables. Other duties may be assigned.

Requirements

• Bachelor's degree in Marketing or five years of equivalent job-related experience.
• At least one year of sales experience or equivalent sales training.
• Strong verbal and written communication skills.
• Ability to build strong customer relationships.
• Ability to work independently with minimal supervision and as part of a team.
• High energy, self-direction, and motivation to excel in a fast-paced environment.
• Ability to multitask; strong organization and time-management skills.
• Thoroughness and dependability.
• Commitment to ethical business practices and professionalism.
• Ability to build and maintain professional relationships at all organizational levels.
• Detail orientation and excellent follow-up practices.

Nice To Haves

• Three or more years of sales experience.
• One or more years of industry experience.

Responsibilities

• Develop sales leads through cold calls, telephone solicitation, and customer visits.
• Assess customer needs using product knowledge and develop competitive proposals.
• Coordinate with rental operations to ensure equipment availability.
• Market rental products at the branch level and ensure rental sales representatives are skilled in telemarketing and customer outreach.
• Contact decision makers and develop competitive proposals.
• Train rental sales representatives in proper phone skills and marketing techniques.
• Maintain customer contact through visits and phone calls; ensure quality service by addressing complaints and customer needs.
• Retain customers in a price-competitive market, including scheduling retention visits with long-term rental customers.
• Develop proposals and contracts, maintain customer files, prepare follow-up correspondence, and coordinate with other business-unit departments.
• Maintain the integrity and accuracy of customer data in the DPS system.
• Support credit approval, receivables collection, and maintenance/PM status and scheduling updates.
• Follow up within required timeframes, comply with company procedures, and handle past-due receivables diplomatically.
• Perform other duties as assigned.

Benefits

• Competitive salary and uncapped commission.
• Comprehensive benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, and family and parental leave.
• Tax-advantaged 401(k) retirement savings plan with employer match.
• Discount on company shares.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level