Rental Account Manager

Ryder Supply Chain Solutions•Romeoville, IL

12d•Onsite

About The Position

The Rental Account Manager serves as the primary Rental Sales/Marketing function at the Business Unit (BU) level, primarily supporting commercial rental and trailer services product lines. This role is responsible for increasing Ryder's rental sales presence within the BU by generating profitable new accounts and retaining existing ones. The ultimate goals are to achieve pure rental revenue growth, improve profitability, and enhance Return on Assets. Additionally, this position contributes to lease sales by meeting conversion quotas, thereby improving the productivity and performance of the Lease Sales organization.

Requirements

Bachelor's degree required in Marketing or 5 years equivalent job-related experience.
One (1) year or more sales experience or equivalent sales training required.
Strong verbal and written communication skills.
Ability to build strong customer relationships.
Performs work independently with minimal supervision.
High energy, self-directed, self-motivated and able to work as part of a team.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Highly thorough and dependable.
Committed to good ethical business practices.
Maintains a high degree of professionalism.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Detail oriented with excellent follow-up practices.

Nice To Haves

Three (3) years or more sales experience preferred.
One (1) year or more Industry experience preferred.

Responsibilities

Develop leads through cold calls, telephone solicitation, and customer visits.
Assess customer needs and develop proposals using product knowledge.
Coordinate with rental operations to ensure equipment availability.
Perform marketing at the branch level.
Ensure rental sales representatives are skilled in telemarketing to prospective and current customers.
Maintain customer contact through multiple visits and phone calls.
Ensure quality service by effectively handling customer complaints.
Stay abreast of customer needs and long-term rental requirements.
Develop proposals and contracts.
Maintain customer files and prepare follow-up correspondence.
Coordinate with other BU departments.
Maintain FIS integrity and accuracy of customer data in the DPS system.
Handle credit approval, collections of receivables, and maintenance of PM status and scheduling updates.
Perform other duties as assigned.