Rental Strategic Account Manager

Riggs Cat•Springdale, AR

14h

About The Position

The Riggs Rents Strategic Account Manager (SAM) grows and expands relationships with the company’s most valuable clients and largest opportunities, with the overall goal of increasing rental revenues. The role focuses on achieving monthly and annual growth targets, identifying new business opportunities, and fostering strong client relationships. It also collaborates across internal organizations to enhance service delivery and provide clients with the experience they expect from Riggs Rents. The SAM leverages client relationships to promote other products and services across the product portfolio and serves as a leader and mentor to other sellers in the Riggs CAT family. This position requires regular travel to client locations and job sites, including construction environments. It is safety sensitive and includes physical activities such as frequent kneeling, standing, squatting, and grasping, as well as exerting 10 pounds of force frequently and 50 pounds occasionally. The employee is regularly required to sit, talk, or hear and occasionally to stand and walk. The work environment is usually moderately noisy. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The job description may change as the employer’s needs and job requirements change.

Requirements

Strong negotiation skills and the ability to close deals.
Proficiency with the MS Office Suite.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Detail-oriented, with strong organizational and time management skills.
High school diploma required.
Three to five years of experience in a direct sales role.
Willingness to travel regularly to job sites, including construction environments.
Valid driver’s license; safety training and PPE compliance may be required.
Ability to perform the described physical activities and exert 10 pounds of force frequently and 50 pounds occasionally.

Nice To Haves

Expertise in construction equipment and the rental market is a plus.
Bachelor’s degree preferred.

Responsibilities

Maintain and grow relationships with existing clients through regular communication and visits.
Identify and secure new business opportunities across assigned accounts.
Work with sales teams and branch managers on effective sales and client service strategies.
Collaborate with Riggs CAT departments to maximize growth opportunities.
Address issues with assigned accounts throughout the client life cycle.
Track sales activities and client interactions as required.
Complete administrative tasks, including sales reports, expense tracking, and planning.
Take responsibility for client satisfaction across assigned accounts.
Conduct regular visits to client locations to ensure satisfaction and growth.
Develop and implement business plans for all strategic accounts.