Customer Service (Renovations)

Chadwell Supply • Tampa, FL

2d • Hybrid

About The Position

The Renovation Coordinator is responsible for fielding all incoming requests to the Department and distributing if necessary. This role monitors REN Queues and processes Quotes, Orders, and Returns in a timely manner to ensure delivery within the expected time frame.

Requirements

• Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers.
• Be proficient in Microsoft Outlook, Word, and Excel.
• Have strong process analysis and improvement skills.
• Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments.

Responsibilities

• Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax.
• Maintain accurate documentation of Quotes and Orders.
• Meet acceptable turnaround times, as required for Quotes, Returns, and Orders.
• Review and process Return Authorizations (RGA) promptly.
• Monitor Renovation queues.
• Web support for renovations.

Benefits

• Competitive Hourly Wage of $18.00/ hour!
• Full Time: Monday-Friday, 9am - 6pm.
• Guaranteed 40 hours per week
• hybrid opportunities available upon completion of training
• no weekends!
• medical
• dental
• vision
• life insurance
• disability
• 401K
• 104 hours paid time off accrual
• paid holidays off
• Employee Discount Program!
• Long-term Career Opportunities!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees