Renewals Account Manager

Flexera

About The Position

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud. We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com We are seeking an Renewals Account Manager to own and drive the renewal strategy across a portfolio of customers. This role goes beyond transactional renewals - you will act as a strategic partner to customers, preserving and growing recurring revenue by aligning Flexera’s solutions to evolving business and technology needs. You’ll work closely with Sales, Customer Success, and Solution Engineering to retain, expand, and maximize long-term customer value, while navigating complex enterprise environments and multi-stakeholder buying groups.

Requirements

3+ years of experience in Renewals, Account Management, Customer Success, or Sales within an enterprise SaaS environment
Working knowledge of cloud, cloud cost, cloud management, ITSM, ITAM/SAM, data, security, risk management, application resource management
Demonstrated success managing large, complex renewals (not just contract execution)
Experience working across multi-stakeholder enterprise accounts, including Finance, Procurement, and Technical teams
Strong consultative selling skills—ability to uncover needs, position value, and influence decisions
Ability to discuss concepts such as cost optimization, licensing models, usage trends, and ROI with both technical and financial stakeholders
Experience partnering with Solution Engineering or participating in technical sales cycles and solution positioning
Comfortable translating technical value into business outcomes

Responsibilities

Own the end-to-end renewal motion for a portfolio of enterprise accounts, ensuring on-time execution and high retention rates
Develop and execute account-specific renewal strategies, identifying risks, dependencies, and expansion opportunities
Partner with Account Executives, Customer Success, and Solution Engineers to align renewal outcomes with broader account plans
Engage senior stakeholders (IT, Finance, Procurement, and Engineering) to understand priorities, challenges, and organizational dynamics
Navigate complex negotiations, including pricing, packaging, licensing models, and contract terms
Identify and proactively mitigate renewal risk, including adoption gaps, cost concerns, and competitive pressure
Maintain a rolling forecast and pipeline of renewal and expansion opportunities, ensuring accuracy and visibility
Drive conversations around cost optimization, efficiency, and ROI, particularly within cloud, ITAM, and FinOps environments
Act as a trusted advisor, helping customers align their technology investments with business outcomes