Renewable Energy Support Specialist

MCNAUGHTON MCKAY GROUP•Columbus, OH

13d•Onsite

About The Position

The Renewable Energy Support Specialist – EVSE supports on-time delivery, margins, and revenue growth by collaborating with customers, coworkers, and suppliers on new and existing EVSE opportunities. The position handles EVSE inquiries and orders, supports product selection and customer meetings, tracks orders and shipments, monitors margins, maintains supplier pricing, and assists with non-conformances and returns. The role also includes product and systems training, support for regional quality initiatives, and other assigned tasks.

Requirements

Associate degree in business or a technical field; additional experience may be considered instead of a degree, or a pattern of pursuing a degree.
Prior distribution experience, preferably in a business operations environment involving technical products and services.
Effective written and verbal communication skills.
Ability to organize, prioritize, and complete tasks independently with minimal supervision.
Basic computer skills with Microsoft Office products.

Responsibilities

Quote and process EVSE inquiries and orders.
Lead product selection based on customer requirements.
Facilitate customer meetings, including solution and product introductions, joint meetings with suppliers, and specification reviews.
Analyze system-generated reports to proactively track and expedite open orders.
Respond to customer requests with delivery, expediting, and tracking information for missing or delayed shipments.
Follow up to confirm customer satisfaction.
Monitor margins using system-generated reports to identify trends and opportunities for improvement.
Maintain supplier pricing in the business system.
Notify customers of impacts on outstanding quotes.
Assist with tracking and processing supplier and customer non-conformances and returns.
Attend internal and external training on EVSE products and systems offered by vendors.
Support regional quality initiatives.
Perform other tasks as assigned.