Removal Technician

Service Corporation International • Dallas, TX

1d

About The Position

The Removal Technician is responsible for the care, removal, and transportation of deceased individuals. The role involves safely and courteously driving company-owned vehicles, maintaining vehicle cleanliness, and assisting with moving caskets. A professional appearance and business suit are required when interacting with families; casual attire is appropriate for vehicle maintenance.

Requirements

• High school diploma or equivalent.
• Current state- or province-issued driver's license with an acceptable driving record.
• At least one year of work experience as a courier or driver.
• Ability to work a schedule that supports business needs, including weekends and nights.
• Ability to work an on-call rotation on weekends, nights, and holidays.
• Ability to lift up to 75 pounds and push or pull up to 200 pounds.
• Ability to drive in hazardous conditions, heavy traffic, and varied weather conditions.
• Basic computer skills.

Nice To Haves

• Direct customer interaction experience is strongly preferred.

Responsibilities

• Safely drive company-owned professional vehicles to perform first-call removals in accordance with local and state laws and company policies and procedures.
• Follow chain-of-custody, paperwork, and deceased-identification processes.
• Coordinate with first responders, Coroner, hospital staff, and Senior Living facility personnel while accommodating their processes and procedures.
• Interact courteously and professionally with bereaved family members during home removals, showing sensitivity and minimizing conversation.
• Follow company procedures when removing soiled garments, bedding, or other materials, and leave a warm and courteous first impression.
• Enter deceased-event information into proprietary software according to company procedures.
• Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
• Wash, vacuum, and clean vehicles to keep them presentable.
• Fuel vehicles as necessary.
• Follow safety guidelines and expenditure processes.
• Maintain personal protective and removal supplies, including cleaning products, in vehicles.
• Report vehicle engine or operating issues to management and drive vehicles for repair or inspection.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED