Remote Representative – Customer-Focused | Work From Home | Weekly Pay
About The Position
AO is expanding its remote team and seeking motivated, customer-focused professionals to join us as Remote Representatives. In this role, you'll connect virtually with individuals and families, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support. Our mission is to protect every child and serve all working people. Whether you're beginning a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administration, or sales, we provide the training, mentorship, and professional development needed to help you succeed.
Requirements
- Excellent written and verbal communication skills
- Strong active-listening and relationship-building abilities
- Customer-focused, service-oriented mindset
- Positive and professional attitude
- Reliability and strong follow-through
- Self-motivation and personal accountability
- Strong organization and time-management skills
- Practical problem-solving abilities
- Ability to work independently from home
- Comfort collaborating within a virtual team
- Willingness to learn and accept coaching
- Desire for long-term professional growth
- Be at least 18 years of age
- Be physically located within the United States
- Be legally authorized to work in the United States
- Have a computer or laptop with webcam and microphone
- Maintain reliable high-speed internet
- Have a quiet, professional workspace
- Be comfortable using Zoom and online technology
- Be willing and able to obtain the required state Life & Health Insurance License
Nice To Haves
- Experience in Customer Service
- Experience in Client Relations
- Experience in Administrative Support
- Experience in Retail
- Experience in Hospitality
- Experience in Healthcare
- Experience in Education
- Experience in Banking
- Experience in Call Centers
- Military Service
- Sales experience
Responsibilities
- Connect with clients through scheduled Zoom and phone appointments
- Build professional, long-term client relationships
- Listen to clients' needs and answer benefit-related questions
- Explain available life, accident, and supplemental health coverage options
- Provide clear, personalized guidance based on individual needs
- Assist clients with applications and enrollment
- Provide ongoing customer service and policy support
- Assist with policy reviews and beneficiary updates
- Maintain accurate digital records and follow-up communication
- Participate in ongoing virtual training, coaching, and professional development
Benefits
- 100% Work From Home
- Qualified Leads Provided – No Cold Calling
- Weekly Performance-Based Pay + Bonuses
- Flexible Scheduling
- No Prior Insurance Experience Required
- Training & Mentorship Provided
- Leadership & Career Advancement Opportunities
- Health insurance reimbursement program
- Company-supported life insurance
- Accidental death benefit coverage
- Renewal and residual income opportunities
- Union representation and professional support
- Leadership development programs
- Professional recognition opportunities
- Performance-based incentive travel
- Leadership conferences and company events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
