Remote Pharmacy Technician, Order Processing

Cardinal Health•Twinsburg, OH

8d•$20 - $25•Remote

About The Position

The Remote Pharmacy Technician, Order Processing supports the safe and timely delivery of prescription medications to patients in the communities Cardinal Health serves. The role builds relationships with patients and assists pharmacists with accurately preparing and delivering prescriptions. The technician works with patients, medical providers, caregivers, physicians, and pharmacy staff, following applicable pharmacy laws and regulations and the scope of practice permitted by state law. This is a full-time remote position. The employee must have a dedicated, quiet, private, distraction-free workspace and provide secure, high-speed broadband internet meeting the stated connection requirements. Cardinal Health provides the computer, technology, and equipment needed for the job; the employee provides the internet connection. The anticipated hourly pay range is $19.70–$25.29, and the position is not bonus eligible.

Requirements

Active state or national certification in good standing.
High school diploma, GED, equivalent, or equivalent work experience is preferred.
One to two years of experience in a mail-order or retail pharmacy setting is preferred.
Registration in the state of Ohio or certification as a pharmacy technician is preferred, preferably in a retail, mail-order, or specialty pharmacy.
Insurance billing experience is preferred.
Must provide a dedicated, quiet, private, distraction-free remote workspace and secure high-speed broadband internet: DSL, cable, or fiber; no dial-up, satellite, Wi-Fi, or cellular connections; minimum 15 Mbps download and 5 Mbps upload; maximum 30 ms ping; hardwired to the router; and a surge protector with network line protection for Cardinal Health-issued equipment.

Nice To Haves

One to two years of experience in a mail-order or retail pharmacy setting.
Ohio state registration or Certified Pharmacy Technician status, preferably in retail, mail-order, or specialty pharmacy.
Insurance billing experience.
High school diploma, GED, equivalent, or equivalent work experience.

Responsibilities

Manage inbound and outbound calls related to setting up orders, coordinating with medical providers, patients, and pharmacy staff to help ensure timely medication delivery.
Enter patient data and prescription information into the pharmacy information management system.
Assist the pharmacist in filling prescription orders as permitted by State Boards of Pharmacy.
Where permitted by applicable state law, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies.
Review patient insurance coverage and adjudicate claims for patient orders.
Enter prescriptions into the pharmacy system.
Maintain knowledge of and comply with applicable pharmacy laws and regulations.
Communicate pleasantly and professionally with patients, clinics, caregivers, physicians, and other customers.