Remote Pharmacy Technician, Order Processing

Cardinal Health•Twinsburg, OH

7d•Remote

About The Position

The Remote Pharmacy Technician, Order Processing supports Cardinal Health Pharmacy Operations by assisting pharmacists with the accurate preparation and delivery of prescription medications. The role involves coordinating orders with patients, medical providers, and pharmacy staff to help ensure patients receive their medications in a timely manner. Work is performed remotely on a full-time basis in a dedicated, quiet, private, distraction-free environment with high-speed internet. Cardinal Health provides the computer, technology, and equipment needed for the job; the employee supplies the required high-speed internet connection.

Requirements

Active state or national certification in good standing.
Ability to maintain appropriate licenses, training, and certifications.
Ability to learn and apply new information and methods, follow standard operating procedures and quality guidelines, and refer complex or unusual problems to a supervisor.
Ability to work remotely with a secure, hardwired high-speed broadband internet connection meeting the stated speed and ping requirements. Dial-up, satellite, Wi-Fi, and cellular connections are not acceptable.

Nice To Haves

High school diploma, GED, equivalent, or equivalent work experience.
One to two years of experience in a mail-order or retail pharmacy setting.
Registration in the state of Ohio or Certified Pharmacy Technician status, preferably in a retail, mail-order, or specialty pharmacy.
Insurance billing experience.

Responsibilities

Manage inbound and outbound calls related to setting up orders, coordinating with medical providers, patients, and pharmacy staff.
Enter patient data and prescription information into the pharmacy information management system.
Assist the pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy.
Take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies, as permitted by applicable state laws.
Review patient insurance coverage and adjudicate claims for patient orders.
Enter prescriptions into the pharmacy system.
Maintain knowledge of and comply with applicable pharmacy laws and regulations.
Communicate pleasantly and professionally with patients, clinics, caregivers, physicians, and other customers.