Remote Rep – Customer Service & Sales | Work From Home
About The Position
Globe Life AO is seeking motivated, service-oriented individuals to join our growing virtual team as Remote Insurance Representatives – Customer Service & Sales. In this role, you'll connect with working families, union members, veterans, associations, and their families through scheduled virtual appointments. You'll help clients understand available life, accident, and supplemental health insurance benefits, answer questions, recommend appropriate coverage options, and provide ongoing customer service. No previous insurance experience is required. We provide structured training, mentorship, licensing guidance, and ongoing professional development.
Requirements
- Strong verbal and written communication skills
- Excellent customer service and relationship-building abilities
- Professionalism, integrity, and reliability
- Self-motivation and personal accountability
- Strong organization and time-management skills
- Goal-oriented and solution-focused thinking
- Confidence communicating with clients virtually
- Ability to work independently from home
- Coachability and willingness to learn
- Commitment to professional growth
- Be at least 18 years old
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have a computer or laptop with webcam and microphone capability
- Maintain reliable high-speed internet
- Have a quiet, professional workspace
- Be comfortable conducting virtual appointments through Zoom
- Be willing and able to obtain the required state Life & Health Insurance License
Nice To Haves
- Previous experience in Customer Service
- Previous experience in Sales
- Previous experience in Client Services
- Previous experience in Call Centers
- Previous experience in Retail
- Previous experience in Hospitality
- Previous experience in Healthcare
- Previous experience in Banking or Financial Services
- Previous experience in Education
- Previous experience in Military
- Previous experience in Administrative Support
- Previous experience in Business Development
Responsibilities
- Meet with clients virtually through Zoom and phone appointments
- Connect with individuals who have requested information about available benefits
- Identify each client's needs, priorities, and financial protection goals
- Explain life, accident, and supplemental health insurance options clearly
- Recommend personalized coverage solutions based on client needs
- Guide clients through applications and enrollment
- Review existing coverage and assist with applicable policy or beneficiary updates
- Provide professional customer service before, during, and after enrollment
- Build and maintain long-term client relationships
- Maintain accurate client documentation and follow-up records
- Follow company procedures and applicable state insurance requirements
- Participate in ongoing coaching, training, and professional development
Benefits
- Medical insurance reimbursement program
- Company-supported life insurance
- Residual and renewal income opportunities
- OPEIU Local 277 representation, where applicable
- Leadership development programs
- Professional conferences and recognition events
- Company-sponsored incentive travel for qualifying performers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
