Remote Client Services Team Lead | Leadership Growth

Globe Life AIL - Lisa RusselDetroit, MI
Remote

About The Position

AO is seeking motivated professionals to join their growing team as Remote Client Services Team Leads. This role combines customer service, leadership development, and team collaboration in a fully remote environment where growth is supported. Whether you've led teams before or are looking to grow into leadership, you'll receive ongoing mentorship, professional development, and opportunities for advancement based on performance. The company has embraced a fully remote work model, creating opportunities for professionals across the country to build rewarding careers without sacrificing flexibility or work-life balance. The mission is to Protect Every Child and Serve All Working People. As part of the Globe Life family, you'll join an organization with more than 70 years of serving working families while developing your own leadership potential. All interviews are conducted virtually via Zoom.

Requirements

  • Strong communication and interpersonal skills.
  • Customer service or client relationship experience.
  • Organized, dependable, and self-motivated.
  • Comfortable using Zoom and other virtual collaboration tools.
  • Positive attitude with a passion for helping others succeed.
  • Growth mindset and desire to advance professionally.

Nice To Haves

  • Leadership experience is preferred but not required.

Responsibilities

  • Lead by example while delivering exceptional customer service.
  • Support, coach, and mentor team members in a virtual environment.
  • Build strong relationships with clients through Zoom meetings.
  • Assist clients with benefit education and enrollment.
  • Help improve team performance and operational processes.
  • Collaborate with leadership to support company growth.
  • Foster a positive, accountable, and client-focused culture.
  • Participate in ongoing leadership training and development.

Benefits

  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Leadership Advancement Opportunities
  • Residual Income Opportunities
  • Career Growth
  • Ongoing Professional Development
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