Remote Client Services Team Lead
About The Position
AO (American Income Division) is seeking service-driven individuals to join their team as Remote Client Services Team Leads. This is a 100% remote opportunity for U.S. Residents only, offering a flexible schedule and leadership development. The role is ideal for professionals who enjoy coaching others, building strong client relationships, and developing leadership skills within a collaborative, remote-first organization. AO provides comprehensive training, mentorship, and ongoing support for success, whether candidates have previous leadership experience or are ready to develop into a leadership role. AO has been serving working families for over 70 years by providing supplemental life, accident, and health benefits. As part of the Globe Life family, AO is committed to helping families protect their financial future and investing in the professional growth of its team members through mentorship, leadership development, and performance-based advancement.
Requirements
- Must be at least 18 years of age
- Must be legally authorized to work in the United States
- Must be physically located within the United States
- Computer or laptop
- Reliable high-speed internet connection
- Webcam and microphone capability
- Quiet, professional workspace
- Strong communication and interpersonal skills
- Leadership potential and a collaborative mindset
- Self-motivation and accountability
- Ability to work independently while contributing to a remote team
- Professionalism, integrity, and sound judgment
- Strong organizational and time-management skills
- Positive attitude and commitment to continuous learning
Nice To Haves
- Team Leadership experience
- Customer Service experience
- Client Relations experience
- Sales experience
- Healthcare experience
- Retail Management experience
- Hospitality Management experience
- Business Operations experience
- Administrative Leadership experience
- Previous leadership experience is helpful but not required.
Responsibilities
- Meet with clients through Zoom and phone appointments
- Build and maintain strong client relationships
- Provide guidance regarding available benefits and coverage options
- Support and mentor newer team members
- Encourage collaboration and accountability within a remote team
- Utilize technology to improve communication and workflow efficiency
- Maintain accurate documentation and professional standards
- Participate in leadership meetings, coaching sessions, and ongoing development
Benefits
- 100% Remote Work
- Flexible scheduling after training
- No daily commute
- Modern virtual work environment
- Executive mentorship from experienced leaders
- Structured leadership training
- Weekly coaching and development
- Promotion from within
- Performance-based career advancement
- Weekly Pay
- Performance-based compensation
- Performance bonuses
- Leadership recognition opportunities
- Medical reimbursement program for qualifying representatives
- Company-supported life insurance
- Residual income opportunities
- Union-supported work environment
- Leadership conferences and professional development events
- Incentive travel opportunities for qualifying team members
- Advanced virtual technology and collaboration tools
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
