About The Position

AO Globe Life is seeking motivated Remote Benefits Representatives to join their team. This fully remote role involves connecting with members through scheduled Zoom and phone appointments, educating them on available benefit options, and helping families make informed decisions to protect their financial future. The company has served veterans, labor union members, credit union members, associations, and their families for over 70 years by providing life, accident, and supplemental health insurance solutions. No prior insurance experience is required, and comprehensive training, licensing guidance, and mentorship will be provided. This is an entry-level friendly position with flexible scheduling and opportunities for career advancement.

Requirements

  • Strong communicators with excellent people skills.
  • Customer-focused and passionate about helping others.
  • Self-motivated, dependable, and organized.
  • Comfortable working independently in a remote environment.
  • Strong problem-solvers with effective time-management skills.
  • Comfortable using computers, Zoom, and virtual communication tools.
  • Able to obtain any required state insurance license.
  • Applicants must be physically located in and legally authorized to work in the United States.

Nice To Haves

  • Experience in customer service, client success, insurance, retail, hospitality, healthcare, banking, education, military, administration, call center, or sales is welcomed—but not required.

Responsibilities

  • Meet with clients virtually using Zoom and phone.
  • Connect with qualified members from our provided lead system.
  • Deliver exceptional customer service throughout the client experience.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Assess each client's needs and recommend personalized coverage solutions.
  • Guide clients through the enrollment process.
  • Conduct policy reviews and assist with beneficiary updates and policy changes.
  • Provide ongoing client support and answer benefit-related questions.
  • Maintain accurate client documentation while following company and state compliance requirements.
  • Participate in weekly coaching, training, and leadership development.

Benefits

  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Growth
  • OPEIU Local 277 Union Representation (where applicable)
  • Top performers may qualify for company-sponsored leadership conferences, incentive trips, awards, and recognition programs.
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