Remote Benefits & Client Advisor | Work From Home

Globe Life AIL - Lisa Russel•Lexington, KY

14h•Remote

About The Position

AO – Globe Life is seeking motivated, service-focused professionals to join our growing team as Remote Benefits & Client Advisors. In this role, you'll meet virtually with individuals and families, explain available supplemental benefits and coverage options, answer questions, and help clients make informed decisions about protecting the people who matter most. Our approach is centered on education, service, relationships, and trust. If you're coachable, self-motivated, and enjoy working with people, we'll provide the training and mentorship needed to help you build a successful career. No previous insurance experience is required.

Requirements

Be at least 18 years old
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable meeting clients virtually
Be willing to complete required training
Be willing and able to obtain the appropriate state Life & Health Insurance License
Excellent verbal and written communication skills
Strong customer service and relationship-building abilities
Positive, professional demeanor
Integrity and personal accountability
Active listening and problem-solving skills
Strong organization and attention to detail
Self-motivation and dependable follow-through
Ability to work independently from home
Comfort communicating through Zoom and phone
Coachability and willingness to learn
Desire for personal and professional growth

Nice To Haves

Previous insurance experience is not required.
Experience in Customer Service
Client Relations
Sales
Healthcare
Retail
Hospitality
Education
Administrative Support
Banking or Financial Services
Call Center Operations
Account Management
Military Service
Leadership or Management

Responsibilities

Meet with clients virtually through Zoom and phone appointments
Connect with clients who have requested information about available benefits
Ask questions to understand individual and family needs
Explain available life, accident, and supplemental health insurance options
Answer questions clearly and professionally
Help clients evaluate available coverage options
Assist with applications, enrollment, and required documentation
Provide ongoing client service and follow-up
Maintain accurate digital records and client information
Develop trust through professional and personalized service
Maintain consistent communication with clients
Build long-term relationships beyond the initial enrollment
Provide ongoing assistance with benefit and policy questions
Deliver a positive client experience from the first appointment through future service needs