Remarketing Coordinator

DriveTime•Mesa, AZ

About The Position

The Remarketing Coordinator works with field remarketers and auction officials to liquidate Bridgecrest and DriveTime vehicles while maximizing their return. The position tracks vehicles and documentation throughout the auction process, maintains and monitors auction inventory, and coordinates with internal teams and external contacts to support accurate, compliant remarketing operations. The role also reviews auction invoices, follows up on payments, and resolves discrepancies. The job includes office-based work with frequent computer use and communication, and may require moving objects weighing up to 20 pounds.

Requirements

High school diploma, GED, or equivalent certification.
Experience with Microsoft Office, such as Excel, Outlook, and Word.
At least 2 years of experience in financial services, insurance, claims, and/or aftermarket products; an associate or bachelor's degree in business or a related field may substitute for this experience.
Clear, concise, and professional written and oral communication and interpersonal skills.
Strong organizational skills and the ability to maintain a consistent, positive demeanor in a fast-paced environment.
Effective time management, prioritization, and multitasking skills.
Ability to apply professional judgment to resolve issues escalated by internal and external customers.
Self-motivation, strong decision-making, and ability to work independently.
Accurate, detail-oriented, and productive work habits; problem-solving skills and ability to use available resources.
Regular and predictable attendance.
Ability to remain stationary at least 75% of the time, occasionally move around the office, and use a computer and other office productivity equipment. Must be able to communicate and exchange accurate information and may need to move objects weighing up to 20 pounds.

Responsibilities

Accurately track vehicles throughout the auction process and maintain accurate documentation in internal systems, including status changes and vehicle records.
Maintain auction inventory at acceptable company levels by reviewing inventory reports, balancing inventory flow with transport and sales teams, and addressing aged inventory promptly.
Ensure vehicles are properly staged and accounted for, and monitor vehicle movement throughout the auction process.
Collaborate with internal departments on remarketing titles, regulatory letters, and ancillary products.
Review auction invoices for accuracy and alignment with company agreements; follow up on outstanding payments and resolve invoicing discrepancies with internal finance teams and auction houses.
Maintain open communication with sales, transport, and finance teams to support smooth remarketing operations.
Serve as the primary contact for external resources, including police departments, dealerships, and DMVs.
Research state and county guidelines and policies regarding title inquiries.
Support departmental compliance with regulatory requirements.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Company-paid life insurance
Short- and long-term disability coverage
Tuition reimbursement
Wellness program with self-guided coaching, activities, cash incentives, and medical-premium discounts
On-site game room and gym
Social events, company outings, personal rewards, and prizes
Paid time off for full-time roles, including wellness days, holidays, and personal time