About The Position

Relocity is seeking a St. Louis-based Relocation Consultant to provide high-touch, client-facing relocation services to employees and their families moving to a new city. The consultant serves as a knowledgeable local resource, offering tailored guidance and hands-on support across the relocation experience. Engagements are assignment-based, and service volume varies with client demand and market activity. Services may be delivered remotely or in person within the local area. The role requires local expertise, a consultative approach, and the ability to manage multiple client engagements independently while providing an organized, seamless experience. The consultant builds relationships with clients, helps them understand neighborhoods and local lifestyle options, researches housing and schools, supports local orientation and relocation logistics, and provides personalized recommendations. The role also includes facilitating virtual or in-person area tours, communicating through several channels, coordinating with service providers, and documenting client interactions. Contractors are responsible for maintaining any licenses, insurance, or local compliance required for their services. There is no guarantee of ongoing or minimum work volume. Compensation varies by location, scope, and complexity of each engagement. The stated pay range is $30–$35.

Requirements

  • Must have the legal right to work in the United States.
  • Must have at least five years of residency in St. Louis and extensive knowledge of the local rental market, education system, and local registration processes.
  • Must own—not rent—a reliable, registered, insured four-door vehicle and have a valid driver’s license; the role involves driving clients for area tours and rental searches.
  • Must be flexible and available to work weekends.
  • Must be self-motivated and able to work independently, manage time effectively, and handle multiple engagements.
  • Must have a laptop, smartphone, and reliable internet connection.
  • Strong interpersonal, communication, customer service, and problem-solving skills.
  • Professional judgment and discretion when supporting clients through complex or high-touch situations.
  • Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
  • Familiarity with St. Louis neighborhoods, housing, lifestyle offerings, and local service providers or community networks.

Nice To Haves

  • Experience in a client-facing, service-oriented role such as relocation services, real estate, hospitality, concierge services, or mobility.
  • Prior personal or professional experience relocating individuals or providing moving assistance.
  • Familiarity with local service providers, vendors, or community networks.
  • Bachelor’s or associate degree, or equivalent.
  • Extensive experience with Microsoft Office, Google GSuite, and CRM systems.

Responsibilities

  • Build trusted relationships with relocating employees and understand their needs, preferences, and priorities.
  • Provide guidance on neighborhoods, transportation, and local lifestyle considerations.
  • Research housing and schools, including rental-market insights, commute considerations, and general suitability.
  • Support clients with local orientation and common relocation logistics.
  • Curate personalized dining, social, cultural, and lifestyle recommendations.
  • Deliver tailored insights and recommendations using local expertise and available tools.
  • Facilitate virtual or in-person area tours and provide real-time perspective and context.
  • Communicate with clients by phone, email, video, and/or in person.
  • Coordinate with vendors, partners, or service providers as needed.
  • Independently manage multiple client engagements, maintaining organization and follow-through.
  • Document key updates and interactions to support continuity of service.
  • Maintain any licenses, insurance, or local compliance applicable to the services provided.
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