Relief Supervisor

ARC THRIFT STORES•Louisville, CO

2d•$18 - $19•Onsite

About The Position

The Relief Supervisor manages store operations during assigned shifts to achieve maximum sales performance. The role provides direction to store employees, supports customer service, staffing, training, merchandising, cash handling, safety, attendance records, closing procedures, and preparation of the production room for the next shift. The position reports to the store manager or supervisor and works in a production and retail environment.

Requirements

Experience working with a diverse workforce.
Ability to work with individuals possessing developmental disabilities.
Ability to use good judgment and handle fast-paced work.
Strong written and verbal communication skills; ability to listen effectively.
Knowledge of styles and trends and ability to assess merchandise quality and price items accordingly.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write employee warnings that provide clear feedback.
Ability to effectively present information in one-on-one and small-group situations to customers and employees.
Ability to delegate and follow up to achieve established results.
Ability to work as a productive member of a team.
Regularly speak, hear, stand, and move throughout the store; frequently lift or move up to 30 pounds; and lift arms to shoulder height or above.
Constantly stand, bend, and stoop; occasionally walk; and push or pull clothing racks weighing up to 15 pounds.
Work indoors in a production and retail environment with exposure to temperature fluctuations and occasional dust from donations.

Responsibilities

Ensure the store is adequately staffed and new employees are trained.
Ensure the store is properly merchandised and clean, and cash registers have adequate change reserves.
Assist cashiers when needed and implement all aspects of the customer service program.
Train employees and community service workers by answering questions, giving directions, and providing feedback on task performance.
Help limit store injuries by providing safety guidelines, coaching employees, identifying safety concerns, and promptly reporting them to the store manager.
Report daily on the performance of the assigned crew and furniture department, and suggest disciplinary actions or terminations to the store manager.
Maintain daily employee attendance records in assigned departments and make employees aware of attendance issues.
Follow Operations Manual guidelines for banking and cash handling to ensure accuracy and accountability.
Ensure all shopping carts are inside the store at closing.
Follow Operations Manual closing procedures to secure the store at the end of each business day.
Prepare the production room for the next shift by ensuring dropped-off donations are inside the store.
Give direction to store employees during assigned shifts.