Relief Resident Assistant

Center for Youth Services•City of Rochester, NY

8d•Onsite

About The Position

The Relief Resident Assistant provides on-site engagement and support at Chrysalis House, a group home serving pregnant or parenting teens ages 16–21. Residents receive basic support, including housing, counseling, and parenting training, for up to 18 months. The position monitors and supports residents when on-site support staff and/or skill builders are unavailable because of personal emergencies or scheduled vacation. The role provides strength-based, mutually respectful support. The program aims to provide emergency and transitional care for families in crisis and homeless youth in a safe, respectful environment, and to help residents address the issues that led to homelessness so they can secure and maintain stable housing. Hours are part-time, flexible, and depend on program needs.

Requirements

Associate's degree in Human Service, Education, or a related field and one year of related experience, or an equivalent combination.
Strong literacy and communication skills.
Intermediate knowledge of Microsoft Office.
Intermediate knowledge of Internet Explorer.

Responsibilities

Perform health and safety checks and curfew checks as needed.
Set the house alarm system by the designated time as needed.
Provide guidance and support when interpersonal issues arise between residents.
Monitor residents' adherence to program rules and expectations.
Provide participants access to the house and their bedrooms in the event of lockouts.
Respond to resident emergencies at Chrysalis House according to program procedures and alert the Agency On-Call Supervisor when appropriate.
Use sound judgment and problem-solving and decision-making skills.
Be youth-positive, friendly, and engaging, and foster a sense of trust.
Maintain clear professional boundaries.
Maintain accurate, up-to-date records of bedroom and curfew checks and incidents.