Relief Night Auditor (Part Time)

Galleria Park Hotel•San Francisco, CA

43d•$30•Onsite

About The Position

The Galleria Park Hotel is seeking a Relief Night Auditor (PT) who has a keen eye for detail and is passionate about guest services and team work. The hotel is a well-regarded establishment in San Francisco, known for its history and prime location near public transportation and attractions. This role involves providing friendly and efficient service at the front desk, including check-in and check-out, and performing the night audit process using the PMS system. The schedule is typically two shifts per week, from 11:00 PM to 7:00 AM.

Requirements

High school graduate.
One year Accounting experience.
Fluency in job related English, both verbal and non-verbal.
Provide legible communication and directions.
Compute basic mathematical calculations (add, subtract, multiply and divide numbers).

Responsibilities

Provide friendly, efficient, and hospitable service at the front desk.
Provide efficient and friendly check-in and check-out service.
Run the night audit process through the PMS system.
Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests.
Verify and swipe credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Post charges to guest rooms and/or house accounts as needed.
Retrieve messages, mail, and facsimiles for guests as requested.
Research and perform revenue audit function.
Upon completion of audit, input information into general ledger system.
File paid invoices in night audit packs.
Research and respond to charge inquiries on a timely basis.
Send copies of guest folios on a timely basis via fax or mail.
File registration cards in suite number order.
Notify guests of incoming faxes using the message function on the computer.