Part-time Night Auditor

Edgewater Beach Hotel•Naples, FL

11d

About The Position

The Night Auditor works Sunday and Monday from 11:00 PM to 7:00 AM and must be available on both days and able to speak English. This part-time role combines overnight guest service with auditing and end-of-day accounting tasks. The Night Auditor processes and verifies guest charges, balances daily transactions, runs the end-of-day process in the property management system, and supports front desk operations, including check-in and check-out. The role also responds to guest needs and complaints and alerts the appropriate manager when needed. Pay is $18; the job description does not specify the pay period.

Requirements

Must be available Sunday and Monday, 11:00 PM to 7:00 AM.
Must be able to speak English.
Understand principles of auditing, balancing, and closing out accounts.
Know how to operate PMS, PCs, and other front office equipment.
Must have complete knowledge of emergency procedures.
High school diploma or GED.

Nice To Haves

Previous experience is a plus.

Responsibilities

Post room charges and taxes to guest accounts.
Process guest charge vouchers and credit card vouchers.
Post charges to guest accounts that have not yet been posted or were incurred during the night audit shift.
Transfer charges and deposits to master accounts.
Check that charges are assigned to the appropriate departments.
Verify that front desk transactions are supported by documentary evidence and signatures as necessary and are correctly posted and allocated in the PMS.
Verify that charges posted from POS and spa software reach the correct guest folios and are not missing.
Print and file reservations for the next business day.
Verify account postings and balances.
Verify room rates and post them to guest accounts.
Monitor the status of coupon, discount, and other promotional programs.
Function as a front desk agent, including handling check-in and check-out procedures.
Prepare a summary of cash, check, and credit card activities.
Summarize operating results for management.
Check figures, postings, and documents for accuracy.
Record, store, access, and/or analyze computerized financial information.
Prepare and perform the end-of-day procedure and follow the End of Day / Night Audit Checklist.
Balance the day's charges and make corrections as necessary.
Perform wake-up calls.
Run the end-of-day process in the property management software (PMS).
Respond to guest needs, special requests, and complaints, and alert the appropriate manager as needed.