Relief Food Service Worker (multiple openings & shifts)

Stanford Health Care•Stanford, CA

4d•$33 - $37•Onsite

About The Position

The Relief Food Service Worker supports patient tray preparation and delivery, retail and catering services, and other food-related services in a timely and sanitary manner while providing consistently high-quality customer service. Duties may include assembling nourishment and patient trays according to diet orders, checking trays for missing or special items, delivering trays and other requested items, serving customers in retail cafeterias, handling cashier transactions, and assisting with food preparation. The role also includes washing and sanitizing dishes and cookware, removing trash, cleaning food service areas, and setting up and cleaning up for catering events. Relief positions do not have a set schedule, guaranteed hours, or benefits. Employees may be scheduled on a biweekly schedule, but many shifts are offered through same-day calls when needed. Relief employees must be available at least one weekend day and two weekdays; Tray Passers must be available both weekend days and at least one weekday. After passing competency checks, Relief employees may apply for part-time or full-time Food Service Worker positions with guaranteed hours and full benefits. Openings include dishwashing, kitchen portering, food production, retail cafeteria service, tray passing, and events. Work is performed onsite at Stanford Health Care in Palo Alto, California. The posting lists a starting pay of $31.90 per hour and a general base pay scale of $32.83–$36.72 per hour; actual pay depends on factors including experience, education, specialty, and training.

Requirements

Ability to establish and maintain respectful relationships with a diverse population.
Ability to prioritize work assignments and use time efficiently.
Ability to speak, read, write, and understand English effectively at a level appropriate for the job.
Ability to take direction from patient-care providers to meet individual needs, including age-related requirements.
Ability to work effectively as a team player.
Ability to work with patients, customers, and coworkers regardless of race, gender, disease process, lifestyle, religious or cultural beliefs, or treatment.
Knowledge of and ability to use kitchen and general cleaning materials and equipment.
Knowledge of basic food-preparation practices and common table setting, and ability to learn large-scale kitchen methods and procedures.
Availability to work at least one weekend day and two weekdays; Tray Passers must be available both weekend days and at least one weekday.

Nice To Haves

One year of food-service or customer-service experience is preferred.

Responsibilities

Follow food-handling procedures and applicable regulatory standards, including Joint Commission and local health department requirements.
Prepare nourishment and assemble patient trays accurately according to diet orders and established schedules.
Check trays for missing or special write-in items and follow up on absent items.
Deliver patient trays, late trays, new-patient trays, special requests, and floor stock according to department parameters.
Assist with orderly cleanup of the tray line and kitchen.
Prepare, portion, and serve food items, including retail and catering offerings, as assigned.
Set up retail cafeteria stations, serve customers, and stock assigned stations to established par levels.
Perform cashier duties and handle money according to departmental policies.
Set up and clean up catering events and other activities as directed.
Wash and sanitize serviceware, dishes, utensils, pots, and pans; clean and maintain dish-room areas and equipment.
Remove and dispose of trash, and clean and maintain food-service areas as directed.
Use equipment properly and observe portion-control techniques.
Follow HACCP guidelines, complete required documentation, and comply with infection-prevention and safety procedures.
Provide positive, friendly customer service and communicate effectively with patients, customers, coworkers, and care providers.
Manage time and supplies to complete assignments as scheduled and avoid wasting resources.
Seek direction or resources when necessary and maintain positive working relationships.