Release of Information Technician (Temporary)

Select Medical • Mechanicsburg, PA

5d • Onsite

About The Position

Select Medical is seeking a detail-oriented Health Records Specialist to support its critical illness recovery hospitals. This is a six-month temporary, full-time, on-site administrative position at the company’s corporate headquarters in Mechanicsburg, Pennsylvania, with the possibility of permanent employment. The role involves processing requests for patient medical records and is not a technology or data analytics position.

The schedule is Monday through Friday, with one of several possible schedules to accommodate time-zone differences: 8:00 a.m.–5:00 p.m., 9:00 a.m.–6:00 p.m., 10:00 a.m.–7:00 p.m., or 11:00 a.m.–7:30 p.m. Starting pay is $18 per hour, based on experience. The role supports healthcare operations by reviewing records, researching requests, solving problems, and helping protect patient privacy and information security.

Requirements

• High school diploma.
• Excellent organizational skills and attention to detail, with the ability to set priorities and solve problems.
• Ability to meet deadlines and respond to internal and external customers with a sense of urgency.
• Knowledge of electronic medical record systems such as EPIC and experience using other software, including Microsoft.
• Ability to communicate effectively, professionally, and respectfully with internal and external customers.
• Ability to provide exemplary customer service to internal and external customers.
• Ability to adapt to changing workloads and workflows while maintaining work quality and timeliness.
• Proven ability to work independently with minimal supervision.

Nice To Haves

• Associate degree in health information technology or an associated healthcare field.
• At least one year of prior experience in release of information or a health information department.
• Working knowledge of HIPAA and privacy standards.

Responsibilities

• Receive requests for protected health information (PHI) by fax, phone, or email and screen them for compliance with applicable federal and state regulations and policies.
• Research patient demographics and visits, and retrieve information from electronic medical record (EMR) and paper-based systems to fulfill requests accurately, efficiently, and on time.
• Follow up with requestors when no records are found.
• Prioritize, fulfill, and log all PHI requests.
• Release information in the requested format using approved secure methods, such as hard copy, external drive, secure email, or portal.
• Invoice and process payments for release-of-information services in accordance with policy and applicable regulations.
• Communicate with requestors in a timely and courteous manner, both verbally and in writing.
• Maintain high standards of patient privacy and information security.
• Recognize and report problems or discrepancies encountered while performing job functions.
• Meet annual goals and quality and productivity standards established with the supervisor.
• Perform other duties as requested.

Benefits

• Accruable paid time off (PTO).
• Paid holidays.
• 401(k) with company match.
• Health, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• Extended Illness Days (EID).
• Personal and family medical leave.
• Access to campus walking trails and outdoor rest areas.
• Thorough orientation and opportunities for strong cross-department collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED